Customer Service Cruise Line

Mahendra Singh Kholiya

Mobile: +91-789*******

Email: *********************@*****.***

Address: Vill-Chami, Post-Chharandev, Dist.-Pithoragarh, Pin: 262541, Uttarakhand Professional Summary

Dedicated and customer-focused bartender with over 7 years of experience in the hospitality industry, spec Core Skills

- Expert in crafting classic and innovative cocktails

- Excellent customer service and guest relations

- Strong knowledge of bar inventory and stock management

- Ability to work efficiently under pressure

- Team player with excellent interpersonal skills

- Well-organized with great time management

- Multitasking and problem-solving skills

- Basic computer knowledge

Work Experience

Bartender Sagar Restaurant and Bar (Bahaana), CBD Belapur, Navi Mumbai (2022 - Present)

- Serve and prepare a variety of alcoholic and non-alcoholic beverages

- Ensure excellent customer service and create a welcoming environment

- Manage inventory and restock bar supplies as needed

- Maintain cleanliness and hygiene standards in the bar area Assistant Bartender Roar Lounge, Satra Plaza, Vashi, Navi Mumbai (2020 - 2022)

- Assisted head bartender in preparing drinks and cocktails

- Ensured prompt service and handled guest requests efficiently

- Maintained bar equipment and conducted regular inventory checks Assistant Bartender MH04 The Drunk Yard, Manpada, Thane (West) (2019 - 2020)

- Supported bartenders in drink preparation and presentation

- Interacted with customers to ensure a high level of satisfaction

- Managed cash transactions and ensured accuracy in billing Bar Back Barworks (Eatery and Bar), Airoli, Navi Mumbai (2017 - 2018)

- Stocked the bar with necessary supplies and assisted bartenders

- Cleaned glassware and maintained bar organization Steward Barworks (Eatery and Bar), Airoli, Navi Mumbai (2016 - 2017)

- Provided excellent table service and assisted with customer orders

- Maintained cleanliness and organization of the dining area Education

- Intermediate (12th Grade), Uttarakhand Board - 2015

- High School (10th Grade), Uttarakhand Board - 2013 Certifications & Additional Training

- Basic Computer Knowledge

- Customer Service Excellence Training

Languages Known

- Hindi (Fluent)

- English (Fluent)

Hobbies & Interests

- Reading books

- Exploring new cocktail recipes

- Playing cricket

- Surfing the internet

Personal Details

- Fathers Name: Hoshiyar Singh Kholiya

- Date of Birth: 15th August 1998

- Nationality: Indian

- Marital Status: Married

Declaration

I hereby declare that the information provided above is true and correct to the best of my knowledge. Date:

Place:

Mahendra Singh Kholiya

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