Customer service/ warehouse clerical and worker
Resume:
Amanda Bigler
Chambersburg, PA 17201
***********@*****.***
Looking to find a career to excel at and advance in. I work well with teams and also work well independently. I pride myself on my integrity and look forward to finding the career I just described! Authorized to work in the US for any employer
Work Experience
Equipment Operator
NFI Industries - Greencastle, PA
September 2019 to September 2021
I was trained in all departments, so I could help out when necessary, I have 6+ years forklift experiencing and 3+ year on an order picker. I mainly loaded trucks while there, I was really fast while also taking into consideration safety. I also case picked, bulk picked, and helped out fixing problem pallets and was also trained to pack out the layer line so I have light computer qualifications with Manhatten. Office Assistant
Value Added Distributers - Chambersburg, PA
April 2019 to August 2019
Responsible for filing the previous days work orders, answering phones and emails. Producing the work orders for the day in the shop, was in charge for seeing that all shipment orders were closed out for the day & in the computer for the following days orders.worked closely with Excel and data entry. Inventory/Utility Operator
Penske Logistics - Chambersburg, PA
April 2017 to November 2018
I reported to the Receiving clerk everyday and assisted her with reconciling receiving errors, doing stocks counts, finding "lost" inventory, and balancing negative inventory reports. I was trained on both a sit down forklift, and order picker to do whatever job needed completed for the day. I was also trained in all departments within the warehouse incase a certain department needed extra help. Picking, loading/ unloading trucks, receiving in materials but my main focus was fixing inventory issues. Dc floater
AEROTEK - Chambersburg, PA
August 2016 to January 2017
DISTRIBUTION CENTER FLOATER, DDS-AEROTEK
I started at this company in the shipping department where I operated a sit down forklift to pick orders and build pallets for shipment from a headset. After a month with the company I was trained in 2 of the other 3 departments (picking/packing and replenishment) throughout the warehouse and trained to operate any piece of equipment needed to perform my job correctly (forklifts, electric pallet jacks, and order pickers). I would report to my supervisor at the beginning of the day and he would assess which department needed me the most that day.
RECEIVING DOCK COORDINATOR
JLG-KELLY SERVICES
March 2015 to February 2016
I was responsible for assigning forklifts operators to incoming shipments according to priority, and scanning into the inventory system, using an RF scanner, all incoming products paying close attention to accuracy. It was my job to handle all paperwork associated with incoming shipments including inventory transfers, truck driver's paperwork and bill of ladings for any outgoing shipments. I also handled the UPS area of the warehouse. Also drove stand up forklift to unload trucks and deliver parts to the lines. QUALITY ASSURANCE/INVENTORY CLERK
ULTA DISTRIBUTION
April 2012 to October 2014
I was responsible for overseeing employees and assigning them work for the day. I worked closely with the SAP system using a light amount of Microsoft Excel on a daily basis to over sea the inventory system throughout the warehouse. It was my job to find inaccuracies within the inventory that were due to products being misplaced or scanned improperly by other departments and reconcile them. The department was also responsible for cycle counts for all pick locations throughout the facility as well as reserve stocking locations.
Education
HIGH SCHOOL DIPLOMA in Education
CHAMBERSBURG AREA SENIOR HIGH SCHOOL
June 2000
Skills
• Forklift (7 years)
• Microsoft Word
• Customer service
• Administrative experience
• Picking & packing
• Shipping & receiving
• Data entry
• SAP
• Quality assurance
• Load & unload
• RF scanner
• Filing
• Microsoft Excel
• Organizational skills
Certifications and Licenses
Forklift Certification
Assessments
Basic attention to detail — Proficient
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Administrative support professional fit — Expert
October 2021
Measures the traits that are important for successful administrative support professionals Full results: Expert
Scheduling — Proficient
May 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Retail customer service — Proficient
May 2022
Responding to customer situations in a retail setting Full results: Proficient
Customer service — Highly Proficient
May 2022
Identifying and resolving common customer issues
Full results: Highly Proficient
Sales skills — Proficient
June 2022
Influencing and negotiating with customers
Full results: Proficient
Warehouse safety — Expert
June 2022
Using safe practices in a warehouse setting
Full results: Expert
Medical receptionist skills — Highly Proficient
June 2022
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Forklift safety — Familiar
September 2022
Best practices and safety hazards in forklift operation Full results: Familiar
Warehouse safety — Expert
June 2022
Using safe practices in a warehouse setting
Full results: Expert
Scheduling — Proficient
May 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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