Real Estate Customer Service
Resume:
Ethan Le
Marketing
Sales
Real Estate
Insurance
Ethan Thuan Le
Roswell, GA
*************@*****.***
*Objective:
Motivated and results-driven sales professional with diverse experience in customer service, marketing, and real estate management.
Seeking to leverage my strong communication, leadership, and sales skills to contribute to the growth of a any sale/marketing work
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Core Value
● Sales Negotiation & Closing
● Customer Relationship
Management
● Market Research & Product
Promotion
● Lead Generation & Follow-up
● Excellent Communication &
Interpersonal Skills
● Upselling & Cross-selling
● Bilingual - English & Vietnamese
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Skill Sets
Customer Communication &
Relationship Building
● Expert in building rapport with
customers, providing exceptional
service, and addressing inquiries
effectively.
● Skilled at handling high-pressure
situations and maintaining a
professional, friendly demeanor to
foster customer trust and loyalty.
● Adept at explaining product
features, benefits, and financing
options to help customers make
informed purchasing decisions.
Branding & Marketing
● Knowledgeable in trends,
customer preferences, and
competitive pricing strategies to
develop effective marketing
campaigns.
● Able to create promotional offers,
events, and strategies that
increase foot traffic and drive
sales.
● Skilled in utilizing both traditional
and digital marketing channels to
engage potential buyers and
generate leads.
Additional Skills
Independent Photographer &
Videographer Business for 6+ years At
https://themythvisuals.com/
*PROFESSIONAL EXPERIENCE
Equity Max Property Management, LLC / Office Manager October 2023 - Current, Lilburn, GA
-Developed and implemented marketing strategies to attract new Real Estate clients (buy, sale, manage), significantly increasing property occupancy rates.
-Managed client relationships and consistently exceeded sales targets for real estate transactions.
-Coordinated marketing campaigns, including online ads and customer outreach, to enhance business visibility. WFG / Life-Accident-Health Insurance Sale Agent
September 2022 - Current, Duluth, GA
-Assisted in developing tailored insurance solutions for clients, fostering long-term customer loyalty and retention.
-Ensured that client paperwork was up-to-date, and facilitated timely approvals with underwriters, contributing to improved sales conversion rates.
-Communicated with clients to thoroughly explain product offerings and resolve any concerns, enhancing the customer experience.
VilaComputer / Marketing Manager
October 2020 - June 2021, Santa Clara, CA
-Successfully executed sales and marketing strategies, boosting online sales by over 60%.
-Managed client communications, including phone calls and emails, to promote product offerings and convert inquiries into sales.
-Increased brand presence through social media and online campaigns, resulting in greater engagement and sales. Habitat Pest Control / Office Manager and Customer Service January 2019 - June 2020, Saratoga, CA
-Delivered exceptional customer service and maintained strong relationships with clients.
-Upsold services and introduced new protocol to maximize company’s profit
-Followed up with customers post-service to ensure satisfaction, converting them into repeat clients.
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Education
High School Diploma
Andrew P. Hill High School / Graduated with Diploma May 2017 San Jose, CA
Independence High School - San Jose, CA
Webpage Technology & Design Certificate
I'm always a sale person. With business mindset equipped, I'm aiming for excellence in closing rate. I'm looking for a place to sharpen my negotiation skill with first impassions, overcome objections, and follow up technique.
Contact this candidate