CURRICULUMVITAE
Name: NorahAnesuMahlanza
Address: 40ChristChurchRoad,Westlea,Mutare,Zimbabwe
Telephone: +263*********,+263*********
Email: **************@*****.***
EDUCATION
ExecutiveSecretarialDiploma
CertificatesAttained
ElderlyCareAssistant
FirstAid–CardioPulmonaryResuscitation(CPR)
LANGUAGES
FluencyinEnglish
PROFILE
Morethan10years’experienceasanAdministrator.
Highlymotivatedandcreativeindividualwithexcellentcommunicationandinterpersonalskills.
Passionateabouthelpingteammatesreachtheirfullpotentialandprovidingasafeandsecureenvironment.
Extensiveexperienceinplanningandorganisingactivities,providingemotionalsupportandguidance,
Dedicatedtofosteringpositiverelationshipsandbuildingtrustwithinworkenvironment.
Havegoodexperienceinmediation,diffusionandresolutionofconflicts.
Vastexperienceinperformingadministrativedutiessuchasdatainput,organisingpaperandcomputerfilesandmulti-tasking.
Goodinterpersonalskillsandabletoworkwithstafffromdifferentprofessionalandculturalbackgrounds.
Haveagoodgraspofcomputers,internetaccessandabilitytonavigatewithavarietyofsoftwarepackagessuchasExcel,WordandPowerPoint.
ExcellentcommandoftheEnglishlanguage,bothverbalandwritten.
SUMMARYOFWORKEXPERIENCE
1.HAPPYPRIMARYSCHOOL–SCHOOLADMINISTRATORAPRIL2013TODECEMBER2023
Connectingwithstaff,schoolchildrenandparents/gurdianstobuildtrustingrelationshipsandprovidingthemwiththenecessarysupporttomakepositiveworkperformance.
Workingwithstaff,schoolchildrenandparents/gurdiansonpersonalandsocialissues,suchasrelationships,education,employment,mentalhealthandanysuchrelevantissues.
Providingoversightofthedevelopmentofallstaffrelatedissues,monitorandevaluatetheeffectiveandefficientexecutionandimplementationofsetplans.
Providingmoralsupporttoaffiliatestaffandschoolchildren.
Managingthesickbay,givingfirstaidtostaffandschoolchildrenwhoareinjuredorfallensick.
Orderingandmanagingstocksforstationeryforstaffandschoolchildrenandcleaningutensilsanddetergentsforgeneralworkers.
Facilitatedsmallandlargegroupactivitiessuchassportstohelpstaffbuildandmaintainpositiverelationships.
Developingactionplansforstafftoaddresstheirindividualneeds.
Organisingworkshops,seminarsandothereducationalactivities.
Providingreferralstomedical,mentalhealthandothersocialservicesasneeded.
Collaboratingwithotherprofessionals,suchasteachers,counsellorsandsocialworkersinordertoprovidecomprehensiveservicestostudentsandstaff
2.RUVIMBOFUNERALASSURANCE–SECRETARY/DATACAPTURER(MAY2009–MARCH2012)
Workedatthefrontdesk,receivingclientsandattendingtotheirconcerns.
Datacapturingforsubscribers’informationandsubscriptions.
ReceiptingandBankingofcashforsubscriptions.
Operatingtheswitchboard.
REFERENCES
Mrs.MichelleMatekenya,HappyPrimarySchool,+263*********,************@*****.***
Mr.EdwardGomba,RuvimboFuneralAssurance,+263*********,******.*****@**************.***