Customer Service Market Research

AVERY GOMRIC

CONTACT

PHONE: 618-***-****

EMAIL: *************@*****.***

LinkedIn: Avery Gomric LinkedIn

SKILLS

Exceptional Customer Service

Leadership and Team Management

Collaborative Teamwork

Proficiency in Salesforce and Microsoft Excel

Skilled in Adobe Photoshop, Premiere Pro, and Audition

EXTRACURRICULARS

Women in Media Member (2023-Present)

Alpha Phi - Beta Tau International Fraternity member (2023-present)

Gift of Life Volunteer (2022-Present)

F.C.A (Fellowship of Christian Athletes) member (2018-2022)

BASIC (Belleville Achieves Strength in Character) youth board member (2018-2022)

Student Ambassadors member (2018-2022)

EDUCATION

Indiana University Bloomington – Media Advertising Major; Marketing Minor

Bachelor’s Degree (Expected May 2026)

Current Cumulative GPA: 3.6

Althoff Catholic High School

August 2018 - May 2022

Completed honors-level coursework; GPA: 3.4

WORK EXPERIENCE

CVS Pharmacy – Pharmacy Tech

August 2024- Present

Prescription Processing: Accurately fill and label prescriptions under pharmacist supervision.

Technical Proficiency: Operate pharmacy software systems and utilize point-of-sale systems for transactions.

TPM Solutions – Marketing Intern

May 2024 – August 2024, May 2023 – August 2023

Market Research: Conducted in-depth market research to inform project development and strategy.

Data Analysis: Created and managed detailed projects using advanced Excel functions for reporting and analysis.

CRM Management: Utilized Salesforce CRM to track client relationships and optimize marketing efforts.

Content Creation & Digital Marketing: Assisted in the creation of marketing materials, social media content, and email campaigns to enhance brand presence.

Orange Leaf - Cashier

March 2021 – October 2021

Register Operations: Operated the register to process transactions accurately and efficiently.

LEADERSHIP EXPERIENCE

Alpha Phi – Beta Tau – Director of Community Engagement

November 2023 – January 2025

Event Marketing & Promotion: Led the marketing and promotion of philanthropic and community service events, increasing attendance and engagement.

Brand Representation: Strengthened community relationships and elevated brand visibility through social initiatives and partnerships.

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