Angela Brister
*** * *********** ******, *********, MS 39157 • 601-***-**** *************@*****.***
SUMMARY OF QUALIFICATIONS
Resourceful and well-rounded in various accounting procedures, policy development, and applications/contracts compliance issues. Recognized as an effective supervisor with solid multi-level communications skills and a deep commitment to quality performance, on-time delivery, and cost containment. Able to identify and resolve specific issues to achieve corporate objectives, profitability, and client satisfaction.
Data Entry Payroll Processing Financial Planning FMLA Guidelines
Budgeting Expenditure Tracking Financial Reporting Interpersonal Skills
Analytical Abilities Compliance Enforcement Candidate Screening HR Best Practices
PROFESSIONAL EXPERIENCE
Amazon- Madison, MS 2024 – Present
Human Resources
Perform daily HR functions such hiring, interviewing, and the reviewing of benefits
Partner with management to address areas of improvement along with implementation of solutions
Sustain strong partnerships with vendors, HR partners, and other business administrators
Manage and resolve conflicts among personnel
Serves as the technical point of contact and assist with troubleshooting
Maintain software programs for P.O.S System
Ensure compliance is met with local and national regulations
Responsible for the support and maintenance of company's HR systems
Generate HR-related reports and process employee data
Oversee system upgrades and maintain data integrity
Process payroll
MS Department of Revenue- Jackson, MS 2023 – 2024
Accountant I
Responsible for examining, reconciling, analyzing, and interpreting accounting data and records
Review fiscal transactions to ensure agency accounts payable/receivable, and collection practices are in accordance with agency policy and procedures.
Oversee invoicing, process incoming payments, and maintain accurate records of transactions.
Ensure timely payments of vendor invoices, reconcile purchase orders, and address any discrepancies.
Perform accounting functions such as ledger/fund analysis, cost analysis, fund reconciliation and posting.
Reconcile accounting reports and conduct routine analysis of agency fiscal data
Perform routine analysis and research and resolve problems and provide financial information.
TJ MAXX- Jackson, MS 2009 – Present
Human Resource Partner/ Lead Cash Office Associate
Supports store management in the execution of store related administrative functions.
Takes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding process of new Associates.
Uploading documents and employees’ files through UKG
Partners with Management on Associate training needs to increase effectiveness.
Performs daily cash office functions and maintains cash office standards.
Angela Brister Page 2
ADDITIONAL PROFESSIONAL EXPERIENCE
Comcast- Remote 2018 – 2023
Real Time Analyst/ Payroll Specialist
Monitored agents in real time to ensure they are adhering to schedules.
Worked closely with Operations, to help monitor incoming volumes in Queues.
Provided daily reports on attendance, and schedule adherence of agents in real-time ensuring optimum service levels are achieved.
Reviewed and approved timesheets daily to ensure they are completed and submitted correctly.
Audited time and adjust when needed.
Onboarded new employees in time reporting and payroll systems.
Produced and filed payroll reports weekly.
Provided information by answering employee questions about payroll-related matters.
Managed electronic timekeeping systems or manually collected and reviewed timesheets.
Comcast- Jackson, MS 2007 – 2018
Workforce Analyst
Provided new hire schedule recommendations.
Coordinated & executed PTO, Holiday & Shift bidding.
Planned for observed and non-observed holiday schedules.
Understood the scheduling process in detail and provide continued feedback loop for improvement.
Updated PTO allowances and ensured business had the appropriate number of hours by group to meet its goals while providing time off to employees.
Coordinated schedule plans for training, meetings, and offline activities according to priority and availability of staff to meet service level goals.
Proactively identified off production risk/opportunities.
Created daily, weekly, and monthly schedules using Verint software.
Identified forecast requirements vs schedule variances and collaborated with the operations team to adjust schedules accordingly, to ensure cost and service level goal attainment.
EDUCATION & PROFESSIONAL CERTIFICATIONS
Bachelor of Science in Business Administration– JACKSON STATE UNIVERSITY, JACKSON, MS