DESTINY SWAN
SKILLS
LANGUAGES
CONTACT INFORMATION OBJECTIVE
EXPERIENCE
English
Customer service
Food safety
POS systems
Communication
Teamwork
Menu knowledge
Attention to detail
Problem solving
Upselling
*************@*****.***
Experienced Server with a proven track record of providing exceptional customer service in high-volume restaurants. Skilled in multitasking, problem- solving, and maintaining a positive attitude under pressure. Seeking an opportunity to excel.
CATERING ASSOCIATE Amerivents.Brooklyn, New York Jun 2021-Dec 2023 Developed strong customer service skills by interacting with clients and ensuring satisfaction.
Managed multiple tasks effectively in a fast-paced environment, meeting deadlines consistently.
Supported event planning and execution, demonstrating attention to detail and organizational skills.
Worked collaboratively with team members to deliver high-quality food and beverage service.
SERVER
Auntie Val’s Soul Food .Brooklyn, New York May 2019-Apr 2021 Provided exceptional customer service in fast-paced restaurant environment, ensuring guest satisfaction.
Maintained clean and organized work area while multitasking to handle multiple table orders.
Efficiently communicated menu specials and recommendations, increasing up- selling opportunities.
Managed cash transactions accurately and e ciently, demonstrating strong math skills and attention to detail.
CALL CENTER REPRESENTATIVE
Sanko love.Georgia Aug 2023-Present
Provided excellent customer service and resolved inquiries promptly to ensure satisfaction.
Efficiently processed orders, handled complaints, and maintained positive relationships with clients.
Demonstrated strong communication, problem-solving, and interpersonal skills in high-volume call center environment.
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SERVER
Mount Vernon Towers Morrison Living April 2023- Current Provided exceptional customer service in fast-paced restaurant environment, ensuring guest satisfaction.
Maintained clean and organized work area while multitasking to handle multiple table orders.
Efficiently communicated menu specials and recommendations, increasing up- selling opportunities.
Managed cash transactions accurately and efficiently, demonstrating strong math skills and attention to detail.