Sales Manager Customer Service
Resume:
James Jordan
*** *. ***** ***, *********, CA ****4
**********@*****.***
Senior Sales Executive
Summary of Qualifications:
Over 20 years of leading-edge sales and management experience in California
Consistently direct a sales team which exceeds sales goals/quotas and increases market share
Develop and execute innovative sales strategy to optimize product placement and territory expansion
Introduce new protocols to expand target product and sales categories
Hunter Mentality who consistently is a top producer in acquiring Big Box retailer new accounts
Savvy customer relationship builder, optimizing communication and customer service
Specialties: Business Development
Lead generation
Contract Negotiation
Channel Management
Sales Team Development
Strategic Market Planning
Client Management / Retention
Highly Adaptable
Partner Management/Marketing
Deal Progression
Customer Acquisition Strategies
Proposal /Presentation Skills
Consultative/Solution Sales
Revenue Growth
Event Marketing
Market areas Served:
Governmental
Contractors
Distributors/Suppliers
Retailers
Medical/Safety/Hospitals
Janitorial
Hospitality
Professional Experience
CURRENT:
New Business Development
Sinocity Brands –(2020 – Present)
Expanded sales volume of company by 300% within first 6 months
Established key customer relationships with high volume product purchasers and Global corporations.
Expanded Companies products into new markets
Worked with twelve Clients for several years while expanding products.
Exemplary proven closing rate % in Industry.
PREVIOUS EXPERIENCE:
Director of New Business Development (2015 – 2020)
Pool Pros
Tripled customer base in twenty-four months
Develop sales strategies for immediate market increases
Working with Commercial, Residential, Hospitality, Multi-Dwelling, Government, and Cities
Successfully putting out fires and re-establishing clients faith in company
Created operation field tactics for techs
Sales Manager
American Textile Recycling Services, Chino, CA (2012 – 2015)
Driving business growth by establishing and expanding California territory, securing over 300 new accounts in 2 years
Growing market share by developing and delivering persuasive sales presentations to key decision makers
Developed an innovative sales strategy, resulting in California turning a profit within a record-breaking 12 months
Train and manage sales representatives to increase monthly sales and account base
Establish and expand customer relationships through successful negotiation with prospective customers.
Sales Representative – Southern California (2000 – 2012)
Jordan’s Manufacturing, Oceanside, CA
Doubled sales in territory from inception to year 3, maintained average 25% increase thereafter
Grew California territory by developing strategic goals, expanding relationships and executing customer meetings and events
Drove sales to Big Box retailers by expanding product placement and increasing incremental sales to customers while defending current in line slots
Optimized efficiency by utilizing organizational tools such as Projects pending lists, Priority lists, meeting lists, forecasts, expenditure management and keeping databases current
Developed and maintained a drop ship program in response to customer needs (Goldmine)
Support day-to-day business through accurate record-keeping and excellent communication with all branches of the company, including funding requests, budgets, and reviews
Sold Electronic Assemblies, Modules, Converters, Oscillators, Fiber Optics and basic Circuit Boards through – Military, Government, Casinos, Resorts, and Hotel Chains. -Distribution – Home Depots, Lowes, Best Buys, Appliance Centers
Computer Skills :
Proficient in MS office software packages and Internet search
Education :
Associates Degree in Communications: Palomar College, San Diego, CA
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