Project Management Business Analysis
Resume:
Noshaba Badshah
*******.**@*****.***
***** ******** **, ******* ** 22033
Australian - L2 EAD (Full working rights)
Career Objective
PRINCE2 Practitioner-certified professional with dual expertise in Business Analysis and SAP FICO implementation. Proven track record of translating complex business requirements into scalable technical solutions, with a focus on process optimization and regulatory compliance. Combines strong analytical skills, stakeholder management, and technical acumen to drive successful digital transformation initiatives. Adept at leveraging both SAP and non-SAP technologies to deliver innovative solutions. Seeking a challenging role to apply business analysis prowess, SAP knowledge, and project management methodologies to spearhead organizational growth and technological advancement.
Summary
SAP & Technical Leadership
• Subject matter expert in SAP FICO modules, with expertise in Financial Accounting (FI) and Controlling (CO) configurations, customizations, and implementations that delivered measurable business value.
• Spearheaded complex SAP integrations across SD, MM, and PP modules, optimizing end-to-end business processes and reducing manual interventions by 60%.
• Skilled practitioner of data visualization platforms (Tableau, Power BI), creating executive dashboards and analytics solutions that drive strategic decision-making.
• Extensive hands-on experience with enterprise ERP systems (SAP, Oracle Retail), leading implementations and upgrades across multiple business units
• Proficient in Microsoft Visio for creating detailed process diagrams that enhance stakeholder understandings Project Management Excellence:
• Versatile project leader with proven success in Waterfall, Agile Scrum, and PRINCE2 methodologies.
• Led Agile transformation initiatives, conducting sprint planning, daily stand-ups, and retrospectives.
• Strategic implementation of project governance frameworks, ensuring clear accountability and measurable deliverables.
• Demonstrated success in defining and managing project roles, responsibilities, and critical success factors.
• Expert in time management and resource allocation, utilizing advanced forecasting and tracking methodologies.
Business Analysis:
• Transformed complex business requirements into scalable technical solutions through comprehensive analysis and strategic planning.
• Architect of industry-standard Business Requirement Documents (BRD) and Functional Specification Documents (FSD), ensuring 100% requirements traceability.
• Successfully facilitated high-impact Joint Application Development (JAD) sessions and stakeholder workshops, achieving consensus among diverse stakeholder groups.
• Skilled in translating functional and non-functional requirements into technical specifications that development teams can efficiently implement.
Strategic Leadership & Stakeholder Management:
• Trusted advisor to the leadership, translating technical complexities into actionable business strategies
• Built and maintained strong relationships across business units, fostering collaboration and driving consensus on complex initiatives
• Change management champion with proven success in leading organizational transformation initiatives.
• Recognized for ability to bridge technical and business domains, ensuring alignment with strategic objectives.
• Superior communication skills, effectively engaging stakeholders at all levels from technical teams to executive management.
Noshaba Badshah
*******.**@*****.***
12905 Starters Ln, Fairfax VA 22033
Australian - L2 EAD (Full working rights)
• Demonstrated excellence in cross-functional team leadership and matrix management. Innovation & Continuous Improvement:
• Early adopter and advocate of emerging technologies, consistently staying ahead of industry trends
• Initiated process improvements that generated 25% cost savings and improved operational efficiency
• Developed innovative dashboard solutions that revolutionized data-driven decision making
• Committed to professional growth, regularly participating in advanced technical training and certification programs
• Track record of successfully integrating agile methodologies with SAP FICO implementations
• Expertise in creating and managing comprehensive project documentation, including business cases, risk logs, and project plans
Professional Experience
Yes-M Systems, United States – (Jan 2025 – Till Date) Business Analyst
Yes-M Systems is a US-based technology consultancy with 20+ years of experience, delivering customized software solutions and digital transformation initiatives across healthcare, travel, and retail sectors. The A+ BBB-accredited company specializes in enterprise software development, system integration, and technology consulting services. Leveraging agile frameworks and cutting-edge technologies, Yes-M Systems partners with clients to optimize operational efficiency and drive innovation while maintaining a proven track record of excellence. Client: Confidential, United States
Role: Business Analyst
Project Description:
Led the digital transformation of a legacy travel booking system for a major travel agency client, focusing on enhancing user experience, streamlining itinerary management, and integrating third-party services across the travel ecosystem. The initiative aimed to modernize the client’s customer-facing portals and internal reservation tools while maintaining compliance with global data privacy standards.
• Facilitated stakeholder workshops and discovery sessions, resulting in a 95% stakeholder alignment on project goals and requirements.
• Created and maintained detailed Business Requirement Documents (BRDs) and Functional Requirement Specifications (FRS) to bridge the gap between business needs and technical implementation.
• Developed end-to-end User Journey Maps and Business Process Model and Notation (BPMN) diagrams to visualize the booking lifecycle and identifying 15 critical optimization points that reduced booking time by 40%.
• Collaborating with UI/UX designers to reimagine the customer portal, implementing best practices in user- centred design with the goal of increasing booking conversions by 25% within the first quarter post-launch.
• Acted as Agile Product Owner, managing sprint planning, backlog prioritization, and cross-functional collaboration across distributed teams.
• Defined Key Performance Indicators (KPIs) such as time-to-booking, conversion rate, and customer drop-off points to track product performance and inform roadmap decisions.
• Led integration efforts for third-party systems including Global Distribution Systems (GDS), hotel and airline APIs, and payment gateways.
• Conducted Gap Analysis and Impact Assessments to support migration from legacy systems to the new microservices architecture.
• Drafted and executed detailed User Acceptance Testing (UAT) scenarios to validate business flows, API integrations, and platform stability.
• Created and managed test cases using TestRail, and documented defects and resolutions in JIRA.
• Designed intuitive data dashboards using Microsoft Power BI (Business Intelligence) to provide real-time business insights to stakeholders.
• Conducted competitor benchmarking and market analysis to identify product gaps and recommend features that aligned with emerging travel trends.
Noshaba Badshah
*******.**@*****.***
12905 Starters Ln, Fairfax VA 22033
Australian - L2 EAD (Full working rights)
• Used Lucidchart and Microsoft Visio to produce high-level solution diagrams and system architecture overviews for technical stakeholders.
• Built Wireframes and Prototypes using Axure to quickly test concepts and align teams on user expectations.
• Coordinated with legal and compliance teams to ensure the system adhered to General Data Protection Regulation (GDPR) and Payment Card Industry Data Security Standard (PCI DSS).
• Developing comprehensive onboarding materials and user manuals, targeting a 95% user adoption rate within the first month of launch.
• Implementing process improvements projected to result in a 25% reduction in operational costs and a 30% increase in booking efficiency upon system go-live. EvolveIT Pty Ltd, Australia – (May 2023 – Aug 2024) Business Analyst
EvolveIT, a boutique Sydney-based technology consultancy, brings personalized software solutions to local businesses with the dedicated attention only a family-owned enterprise can deliver. With deep roots in the Australian business community, they partner with local companies to navigate their digital transformation journeys and implement tailored tech solutions that drive growth.
Client: Lakeview Private Hospital, Norwest, Sydney Role: Business Analyst
Project Description:
Implemented enhancements to Electronic Health Record (EHR) and clinical management systems to streamline healthcare operations, improve patient experience, and optimize care delivery while ensuring compliance with The Privacy Act 1988. Key responsibilities included gathering and documenting clinical requirements, conducting User Acceptance Testing (UAT), performing gap analysis, and coordinating with third-party vendors to integrate medical records systems, lab information systems, pharmacy management systems, patient engagement platforms, patient portal solutions, remote monitoring tools, and telehealth solutions.
• Developed and maintained comprehensive healthcare solution roadmaps, ensuring traceability between clinical requirements and technical implementation.
• Built strong relationships with healthcare professionals, technical teams, and external vendors through clear communication and deep understanding of clinical needs.
• Served as Agile Technical Product Owner for distributed teams, managing the development of electronic health record (EHR) integrations and patient portal solutions.
• Worked with the solution architect to understand the existing data model and modified the data model to accommodate the required changes.
• Developed detailed business process models and workflow diagrams, supporting cross functional teams in implementing system enhancement.
• Designed intuitive healthcare user interfaces using MS VISIO, focusing on improving clinical workflow efficiency and reducing medical errors.
• Conducted thorough reviews of system designs to ensure compliance with healthcare standards, security requirements, and clinical best practices.
• Led cross-functional healthcare teams in implementing patient-centric solutions, collaborating with clinical stakeholders and technical leads to prioritize features that enhance patient care delivery.
• Orchestrated sprint planning and backlog grooming sessions focusing on critical healthcare compliance requirements (The Privacy Act 1988) while maintaining alignment with organizational healthcare initiatives.
• Collaborate with Product Manager, Development Teams and QA to prioritize the product backlog, manage print releases, and mitigate risks.
• Applied Agile methodologies to deliver healthcare solutions while maintaining compliance with industry regulations and standards.
• Facilitated seamless communication between clinical stakeholders, product management, and development teams to ensure accurate translation of medical requirements into technical solutions.
• Created detailed test plans ensuring thorough validation of patient safety features and clinical workflows.
• Collaborated with Development and QA teams to prioritize and address identified issues.
• Successfully managed competing priorities in high-stakes healthcare environments, balancing urgent patient care needs with long-term strategic initiatives.
Noshaba Badshah
*******.**@*****.***
12905 Starters Ln, Fairfax VA 22033
Australian - L2 EAD (Full working rights)
• Mastered healthcare project management tools including JIRA for tracking clinical workflows and maintaining regulatory documentation.
• Demonstrated expertise in healthcare product lifecycle management, from initial concept through implementation and post-deployment monitoring.
Kresta Blinds Ltd, Australia – (Nov 2019 – Mar 2023) Assistant Manager (NSW)
The Kresta group has been retailing window coverings for over 50 years and are the largest retailer in both Australia and New Zealand.
• Engage with SAP development team to improve finance systems processing.
• Raising SAP support ticket for new configuration request.
• Raising customer invoices/credit notes.
• Assisting in month-end and year-end closing processes for clearing of general ledger accounts.
• Checking age debtor’s report and following up for the payment.
• Process and match invoices with purchase order, (if applicable).
• Send invoices to Manager for payment approval.
• Performing monthly invoice reconciliations, taking actions to fix any variances with process improvement mindset, following up with internal teams on aged/clearing items.
• Responding to client’s disputes /queries via e-mail or ticketing tool.
• Ensure the Vendor Data is maintained and is of high quality in accordance with the processes and standards.
• Maintain customer master data and generate and send out quotations and invoices.
• Managing the team of employees at the local level including installation team and showroom staff across NSW.
• Team leader with overall responsibility to plan and organisation of resources across all showrooms in NSW.
• Coordinate with other head of departments such as to ensure that order meets deadlines and goals.
• Providing leadership to department staff, communicating goals, offering guidance and ensuring that assigned works are completed on schedule.
• Attending regular progress meeting and presenting updates to Senior Managers and Directors. Nightingale Creative Design Studio, India – (Nov 2015 – Apr 2019) Project Manager
Nightingale Creative Design Studio (NCDS) is a design, construction and project management firm based out of central India and has completed 200+ projects across the nation.
• Oversee the architectural process from initial design to the completion of construction.
• Manage design and construction team to ensure that client specifications and expectations are fulfilled.
• Monitor project performance and ensure projects are meeting or exceeding financial performance objectives.
• Conduct regular meetings with design and construction team to go over schedule and operational milestones.
• Review and approve project expenses such as employee time, expenses and project cost including sub- contractors.
• Mentor junior staff to take on project management activities.
• Maintain project files, including correspondence, drawings, and material samples.
• Communicate progress and changes to the client and higher management. Technical Skills
• Business Analyst Tools: Jira, Microsoft Office, Microsoft Visio, Lucid Chart and draw.io
• Requirements Management: Use Case Diagrams, User Stories, Functional Requirements Documents (FRD), Business Requirement Documents (BRD) and Process Flows
• Data Analysis: SQL, SQL, Microsoft Excel, Tableau and Power BI
• Agile Methodologies: Scrum and Kanban
• SAP FICO Configuration and Integration (General Ledger (GL), Accounts Payable (AP), Accounts Receivable
(AR), Cost Center Accounting, Asset Accounting and SAP Billing)
• Financial Services/SAP Financial and Closing Processes (Month-end, Quarter-end and Year-end) Noshaba Badshah
*******.**@*****.***
12905 Starters Ln, Fairfax VA 22033
Australian - L2 EAD (Full working rights)
• Integration with SAP Module (Material Management, Sales and Distribution, and Product Planning)
• Cross-functional Collaboration
• Automation and Process Improvement
• Change Management and User Training
• Collaboration Tools: Slack, Microsoft Teams, Zoom and Webex
• Documentation: Requirement elicitation and its management, data dictionary, user stories, product backlog, functional & technical specs, test scenarios, and traceability matrices Professional Certifications
• SAP S4HANA 2021 for Financial Accounting
• SAP S4HANA 2020 for Business Process Integration
• SAP S4 HANA 2021 for Central Finance
• PRINCE2® 7 Foundation in Project Management [Y2024]
• PRINCE2® 7 Practitioner in Project Management [Y2024] Education Summary
• Master of Business Administration (MBA)(Gold Medallist – 9.59CGPA)
• Bachelor of Commerce (BCom)
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