Customer Service Data Entry
Resume:
Hello
I’m Zahrely Robles,
Proficient and knowledgeable in operations such as returns, loans, processing, handling money, data based systems and receiving shipments. Maintain a calm, mature, professional demeanor and proactive approach to problem- solving and staff management. Experience of 2 years in office/desk settings that require bookkeeping, filing, processing paperwork, answering calls and appointment scheduling.
2212 Jeanne Dr
Las Vegas, Nevada 89108
***************@*****.***
Skills
●Excellent Customer Service
●Bilingual
●Leadership
●Problem solving
●Computer skills
●Data entry
●Administrative skills
●Attention to detail
●Stress management
●Communication
●Critical Thinking
●Accounting and Bookkeeping skills
●Record keeping
●Ability to work in fast paced environments
Experience
August 2022-Present
Lowes - Back end clerk
●Handle and track all returns done throughout the store, inspect all items and determine if items are eligible to be resold or returned to vendor, ensure that the store receives credit for product that is defective
●File and process paperwork daily that include the following; tracking shipments, discrepancies, outstanding purchase orders, returns, supplies, work orders, processed paperwork of shipments, buyback products, picks up from vendors or freight companies such as Fedex Freight, Xpo logistics, etc
●Set up defective machine products for repair such as appliances & outdoor equipment; lawn mowers, pressure washers, leaf blowers, generators etc
September 2021- July 2022
Sky peaks retirement- Receptionist
●Answered phone calls for potential customers, scheduled appointments for residents, delivered packages to rooms, gave tours for future residents and host events
●Submitted attendance of all residents attending any event such breakfast, lunch, dinner or any other activity.
●Prepared and provided menus for residents daily
Level of Education
●High school diploma
●Willing to continue education for job purposes/ requirements as well for the benefit of my career
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