Data Entry Customer Service
Resume:
VINH VO
**** ******* ***, *************, ** *****
*****@**********.***
OBJECTIVE
A remote position as an Administrative and Client Care Specialist where acquired skills and experience will be utilized toward the benefit of the organization
SUMMARY OF SKILLS AND QUALIFICATIONS
Basic computer proficiency (MS Word, Excel, Outlook, etc)
Possesses good interpersonal, organizational, and time-management skills, knowledge of computer systems
Attention to detail and accurate data entry
Proficient in customer service software and ability to work independently
BSEE degree; strong desire to study and comprehend new technology
WORK EXPERIENCE
ALCON R&D LABS
Test Engineer - Atlanta, GA, 04/2015 - present
Worked in an R & D lab environment directly supporting variety eye-care research on fluid flow, air flow, pressure behavior on surgical eye-care consoles by performing engineers’ work requirements on testing, building of test setups and test fixtures and developing or modifying of test methods. Was chosen to work among a group of senior engineers in studying and developing eye-care surgical instrumentations in performance for cataract, retinal, glaucoma, refractive and vitreoretinal such as Infinite and Constellation for V & V testing
-Conducting testing according to test procedures, standards and/or engineering requirements utilizing basic knowledge in electronics, electrical, mechanical, and optical combined with various measurement equipment such as multi-meters, flowmeters, digital pressure meters, oscilloscopes, power supplies, transducers, instron…
-Prototyping and building test fixtures according to testing/set-up requirements
WESTMINSTER MEDICAL CENTER
Remote Customer Service/Data Entry - Westminster, CA, 05/2008 – 04/2015
Remote bilingual customer service and accurately entered and updated the data into various electronic systems. Highly organized with exceptional attention to detail
-Familiar with a variety of data including customer data, inventory data, financial data, medical record and all types of online forms and scanned documents
-Accurate enter the data into system continuous check for accuracy
- Responded to phone calls and emails and data entry regarding billing, account information and general inquiries
-Prepared invoices, reports using Microsoft Office
-Maintained positive relationships with customers via effective communication and problem-solving skills
EDUCATION
UNIVERSITY OF MISSOURI-ST. LOUIS
BSEE
REFERENCES
Available Upon Request
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