Data Entry Customer Service

ALVINA M. JOHNSON

**** * *** ***** **, Phoenix, AZ 85008 #3314 623-***-**** **************@*****.***

OBJECTIVE

10+ experience in the Warehouse Industry, looking to obtain employment with a company that offers a Positive/Friendly, Organized, Fast Paced, and Safe Atmosphere. Am willing to Learn, build new skills, and be able to attain more knowledge. To begin furthering my career and be able to achieve and succeed in my goals.

SKILLS & ABILITIES

*Customer Service and Communication

*Compliance

*Collaboration

*Team Player/Leader

*Computer Literate

*Data Entry

*Pallet Jack

*Hand Tools/Power Tools & Air Pressure

*QA and QC Inspection

*Shipping & Receiving

*Labelling

*Scanning

* Technical Knowledge

*Knowledge of Equipment

*Machine Operator

*Problem Solving

*Attention to detail

*Flexibility and Adaptability

*Math

*Material Handling

*Documentation

*Able to lift 50 lbs.

*Loading and Unloading Trucks

*Organization and 5s

*Retail/Sales

*Walking, Standing, Sitting, Bending, Lifting for periods at a time.

*Repair Medical Equipment

*Maintain a Fast-Paced Environment

* Scanning

WORK EXPERIENCE

Kuehne+Nagel, ProLogistix (Staffing Agency)

Packing and Unpacking: Shipping & Recieving

12/2015 - 05/2018

Quantity check all Military parts and pieces 1 by 1. Quality Check each part piece for any damages. Make sure serial number, quantity, and QA are checked and everything on paper matches part with no damages. Enter in Computer for Shipment label, determine how it will be shipped: USPS, DHL, UPS, is it going to be LOCAL, FREIGHT etc. Determine what size box you need depending on how big the part is or the quantity you have before shipment. Print label, pack product, shake box to make sure u hear no rattling or feel movement, place shipment label on box and send out. Move on the next item and continue same instructions. Sometimes worked in other departments where staff was short so have other experiences as well. Kuehne+Nagel, Partners Personnal (Staffing Agency) Processing Outbound and Inbound Shipments

06/2018 – 04/2019

Receiving, loading and unloading trucks. Processing and fixing shipment. Meet end of day quota everyday. Shipping, Processing paperwork. Managing GE Aviation, find parts and match them with paperwork, Scan worksheet into computer to begin processing their paperwork. Make sure Aviation is done first as it priority. Again making sure paperwork is correct with whats on the part. No damages what so ever. Cautious of FOD, Handling parts with care, Strapping down Freight shipments on pallets if needed.

Transfill Technician, PREFERRED HOMECARE/LINDE COMPANY 08/16/2019 – 03/30/2024

Duties as a Certified Transfill Technician: Hydro check (date check), avoid condemned products, disinfect all equipment properly according to FDA regulations. Make sure all pressured oxygen hoses are properly latched and secured on the valve of every single cylinder racked up, ready for vacuuming and filling of tanks/cylinders. Must know Hazard Recognition, PPE, Emergency, Safety Procedures. Be familiar with the properties of different fluids including Viscosity, Pressure and Temperature. Know how to diagnose and resolve issues that happen during Transfill process such as leaks, pressure problems, and equipment malfunctions in a fast, efficient and timely matter. Accurately record and document Transfill activities that include Dates, Times, Quantities and any other Issues Encountered. Safely move and position cylinders/tanks. Finally, understand the operation, maintenance and troubleshooting of equipment which includes pumps, hose, valves and gauges.

Shift Manager, CARL’S JR

04/2024 - 11/202024

Drawer count at beginning and end of shift. Make sure all desired cash equals to payout on receipt and your drawer does not come out short. Change shifts but before releasing the shift, make sure all items in front are stocked, refilled, and the restaurant is nice and clean for the next shift and incoming customers. Greet customers, be courteous and helpful. Fill out a data sheet which includes checking all food and products have correct throw out dates. Coffee, tea, and sanitizer have changed at its desired time. Keep an eye on labor, make sure all duties in the kitchen are up to date as well as temperatures for food, food warmers, flyers and everything else are exactly where they should be. All employees are working, have proper work attire, taking and making orders properly and getting food out fast and efficiently. Help the cooks and cashiers from falling behind so that we can keep our sales up, customers happy and coming back. Making sure all duties are kept up with, so we don’t fall behind during rush hour. EDUCATION

Academy with Community Partners 12th grade GED

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