Customer Service Forklift Operator

Jesse Harris

*** ******** *** *****, ** *****

347-***-****· ***********@*****.***

SUMMARY OF QUALIFICATIONS:

Competent Forklift Operator professional offering 10 years with Forklift Operations and Inventory. Adept at managing multiple assignments and meeting delivery deadlines within a fast-pace, high volume environment.

Knowledgeable in forklift preventive maintenance, inventory systems, OSHA regulations and workplace-safety. Possess reputation as self -directed professional with proven ability to perform tasking including loading and unloading trucks, maintenance, customer service, billing, and shipping and receiving. Effective communication skills with excellent problem solving, analytical skills

CORE COMPETENCIES:

Safety Procedures OSHA-certified Leadership experience Time Management Stock Management Inventory Management Customer Service Data Entry Stock Management Warehouse Operations

PROFESSIONAL EXPERIENCE:

DCW Casings, LLC 2013- Present

Machine Operator

Fulfill company orders by using Pick-n-Pull system and computer to locate needed products, bring them down from racks, and assemble them into a pallet

Sort offload materials, package them onto secure pallets, lift them onto racks, and document their warehouse locations.

Assist in onboarding, training, and mentoring new warehouse forklift drivers on pallet jacks and counterbalanced forklift trucks

Perform cycle count, reconcile and make visual check of on-hand raw materials

Stage orders according to carrier location

Monitor warehouse and delivery operations in accordance with company food safety programs that their operations are to ensure consumer safety, and provide appropriate directions when non-conformance activities are observed

Use of RF Scanning unit for put-away and shipping

Train and assist new hires on forklift safety training, company policies and operating procedures

Scheduling employee truck drivers, arranging drop-offs and deliveries, and scheduling loading dock use of mechanized equipment such as forklifts.

Ensuring that our products are safe to consume during receiving, stocking, assembling, loading, and delivery

Monitor warehouse and delivery operations in accordance with company food safety programs that their operations are to ensure consumer safety, and provide appropriate directions when non-conformance activities are observed

· Responsible for producing quality products that meet all the Safety, USDA, and Customer regulations ensuring goods comply with DOH,USDA and,other Food Safety

Communicate and manage international logistics movement via ocean transport including customs documentation to ensure delivery to port in a timely manner

Manage custom documents between production facility and international distributors to

ensure smooth transport through international borders without affecting the integrity of the product and timely delivery

Fresh Direct 2009- 2013

Lead Receiver

Worked and trained department crew of 20+ employees

Offloaded products from tractor-trailer utilizing forklift, pallet jacket, or other company supplied equipment

Knowledge of SAP system to input invoices and P.O information

Used of RF scan gun to check and confirm cycle count

Developed and maintain an efficient filing system for inbound transfer paperwork, courier forms, bills of lading and all outgoing products both domestic and international

Process Lead (Promotion) 2010 - 2010

Trained for lead receiver position by learning operational procedures and guidelines

Worked various shifts to become familiar shift routines

Answered phones and set up appointment for vendors

Supervised reprocess and receiving associates to ensure tasks were completely

Delegated daily work assignments for process and receiving associates

Receiving Associates (Promotion) 2009- 2010

Verified inventory by comparing to physical count of stock, investigate discrepancies or adjust errors

Maintained cleanliness of receiving area and loading docks

Prepared pallets for storage or shipment using stretch wrapping process

Completed all functions and paperwork related to receiving warehouse inventory including initialing and coding invoices, logging, invoices, and distributing invoices to appreciate department

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