I m dedicating experiencedHuman Resources Management professional

Samira Iman

763-***-**** *************@*****.*** Minnetonka, MN 55305

SUMMARY

Bilingual and efficiently resourceful human resources management professional, known for high productivity and efficiency in task completion. Possess specialized skills in employee relations, compliance with labor laws, and talent acquisition strategies. Excel in leadership and problem- solving to enhance organizational effectiveness. Strengths include strong communication skills, negotiation skills, and conflict resolution skills to effectively address and improve workplace productivity. Polished in conducting background checks, organizing, and scheduling interviews and administering employment benefits. Commended for creating positive organizational climate and improving employee morale and job satisfaction. SKILLS

Detail-oriented

Administrative support

Recruitment and hiring process

management

Workday

SAP

Payroll and finance

File management

Schedule Meetings

Office Management

HRIS management

Conflict resolution

Benefits administration

Performance management

Data analysis

Time management

Customer service

Effective communication

Employee onboarding

Employee relations

New hire orientation

Talent acquisition strategies

HR Strategy Implementation

Employment data tracking

Management consulting

New Hire Onboarding

Grievance procedures

Goal setting

Complaint handling

Policy development

Eligibility determinations

Multitasking capacity

Diversity and inclusion programs

HR software proficiency

Analytical and critical thinking

Training and development

HR data management

Emotional intelligence

Teamwork and collaboration

Task prioritization

Organizational skills

EXPERIENCE

Human Resource Administrator, Royal Bank of Canada, September 2022-Current Minneapolis, US

Assist with the recruitment process by posting and managing job openings, assisting with application completion, and gathering new hire submission paperwork. Conduct new employee orientation, as well as collaborating on the development and delivery of training to employees.

Prepared or maintained employment records using human resources management system software.

Oversaw benefits enrollment process by answering questions and assisting employees with login details.

Facilitated conflict resolution processes to address workplace issues and promote a positive work environment.

Provided assistance in the performance management process, including setting goals and objectives.

Handled employee conflicts efficiently while following all company procedures. Developed and implemented HR policies and procedures to support organizational goals and compliance.

Coordinated workplace safety programs and initiatives to comply with OSHA regulations. Developed or implemented recruiting strategies to meet current or anticipated staffing needs. Office Specialist, Senior, MPS Schools, October 2019-August 2022 Minneapolis, MN

Administers SAP to manage budgets, timesheet approvals, and process new assets for the Emergency Management Department.

Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

Monitored current trends in the industry to keep abreast of changes in technology or regulations.

Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.

Organized and maintained office files, records, and documents. Identified issues and utilized emotional intelligence and diplomatic communication to defuse. Managed daily office operations and maintained a clean and efficient workspace. Communicated with customers, employees and vendors to answer questions and address complaints.

Maintained an organized filing system for all business documents including contracts, legal forms, correspondence.

Human Resources Specialist, Minnesota Quality Care, Inc, January 2016-October 2019 Minneapolis, MN

Coordinated benefits administration activities such as enrollments, changes, terminations and transfers.

Developed and documented HR procedures to refine processes and drive compliance with policies.

Managed HR information systems (HRIS) to ensure efficient data management and accurate reporting.

Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations. Advised management and staff on labor laws and HR policies, reducing legal risks and ensuring regulatory compliance

Developed metrics and reports to analyze HR effectiveness and identify areas for improvement.

Implemented performance management systems, including performance appraisals and goal setting, to boost productivity.

Nutrition Specialist - Bilingual Somali, U of M - Fairview, December 2013-January 2016 Minneapolis, MN

Answered large amounts of inbound patient calls in a timely manner, with care recommendations.

Organized patient nutrition plans, tracked progress using Excel, and administered care. Communicated and explained detailed diet plans and nutritional education in Somali. Reviewed records and assessed nutritional condition of at-risk residents by recognizing unplanned weight changes and other issues

Reviewed medical charts to ensure that prescribed diets are being followed correctly. Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident.

Recommended appropriate feeding schedules and methods to meet nutritional needs and abilities.

Calculated nutritional requirements to assess adequacy of diet and nutrition support. Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals. EDUCATION AND TRAINING

Master of Arts

Human Resources, Concordia University, Saint Paul MN January 2019 Bachelor of Arts

Exercise Science, Concordia University, Saint Paul MN December 2016 Associate of Science

Dietetic Technology, Normandale Community College, Bloomington MN August 2014

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