General Manager

Len & Evelyn Nel

With meticulous attention to detail and sound judgment, we offer reliable and reassuring services. Core Values

We are a stable and highly compatible married couple. With eight years of professional collaboration, we effectively leverage our strengths to resolve issues and achieve our objectives. We take pride in our positivity, honesty, generosity, flexibility, meticulousness, and the importance we place on privacy and discretion. COUPLES MANAGEMENT TEAM

GAME DRIVES, LODGE MANAGEMENT HOSPITALITY, HOUSEKEEPING

& MAINTENANCE

2023 – current

THABA TSHWENE GAME LODGE AND ENVIRO SANCTUARYSPA

Venue: Capacity +/- 150 people (weddings, conferences, and functions) Accommodation: 22 Rooms – to accommodate 54 people Kitchen: 1 x functions and 1 x restaurant and breakfast Parlor Oversee organizational activities of the lodge, encompassing guest services, maintenance tasks, and kitchen operations. Collaborate with Lodge Owners to create, manage, and control budgets and forecasts. Recruit, train, and develop lodge staff while addressing personnel-related issues. Ensure proper waste management, sanitation, and pest control. Ensure compliance with all relevant licensing and permits. Achieve sustainability targets. Conduct risk assessments and ensure compliance. Oversee social media platform management. Enhance guest experience while maintaining brand standards.

Demonstrate strong leadership and mentoring abilities. Exhibits meticulous attention to detail and maintains high standards. Possesses financial and IT proficiency. 2017 - 2023

BULLS BAR, ACCOMMODATION & BISTRO

Bar Capacity: +/- 200 – 300 people

Accommodation: 14 Rooms

Kitchen: Fully functional

On-site property managers for a bar, accommodation, and bistro in Evander, Mpumalanga. Responsibilities include overseeing housekeeping and cleaning for daily/monthly or hourly rentals and the main lodge, including laundry. Duties also involve preparing and serving breakfast, lunch, and dinner, as well as beverage service.

Additional tasks include gardening, event preparation, arranging event flowers, setting tables, front desk reception, guest relations, accounting, weekly employee scheduling, training and supervising employees, ordering food, wine, and supplies, menu design, creating social media content, designing event flyers, updating the website, property maintenance, filling propane tanks, welding, animal care, and other tasks to ensure smooth operations.

Responsibilities also encompass kitchen clean-up, stocking supplies, cleaning BBQs, trash collection, recycling, coordinating with contractors, managing budgets, record keeping, maintaining mechanical systems, lighting systems (replacing bulbs and cleaning chandeliers), electrical work, plumbing, painting, landscaping, irrigation, lawn care (using deck mowers, edgers, blowers), pest and weed control, maintaining kitchen herb gardens, vehicle and equipment preventative maintenance, and overall upkeep of the premises.

Why Choose Us?

Understanding Your Guests:

Our commitment to guest satisfaction involves promptly confirming bookings to avoid cancellations and guarantee a positive experience. Open Communication:

We uphold transparent and efficient communication channels to promptly address any issues and ensure smooth operations.

Operational Excellence:

Maintaining established operational systems, we efficiently manage daily activities such as staff supervision and customer service.

Local Expertise:

We gather information about your local area, including attractions, shopping areas, museums, parks, and recommended restaurants to provide a comprehensive guide for guests. Hygiene and Presentation:

We emphasize cleanliness and maintain a welcoming environment by ensuring that the exterior of our facility is kept clean, safe, and visually appealing. Industry Awareness:

By remaining current with industry news, we provide new perspectives and insights to ensure your guest house remains competitive.

Team Collaboration:

To foster cooperation, we seek staff commitment and input through private discussions. Positive Guest Relations:

We engage with guests, encourage feedback, and address concerns to foster a positive atmosphere and promote repeat visits.

Workplace Culture:

We prioritize fostering and maintaining a positive workplace atmosphere, which ensures a motivated and efficient team.

Supply Management:

We oversee vital supplies to meet every guest's needs, from linens to kitchen utensils. Checklists and Evaluations:

We gather feedback from guests through checklists and evaluations to improve their experience.

Health and Safety Compliance:

We are committed to strictly following health and safety regulations, ensuring the well-being of our guests and employees.

SKILL SET

EVELYN NEL LEN NEL

Property Administration

Human Resources Management

Procurement & Operations

Event planning

Outstanding organizational and leadership

skills

Strong leadership capabilities

Effective communication skills, both written

and verbal

Strategic thinking abilities

Proficiency in financial management,

budgeting, and financial analysis

Sound decision-making skills based on data

and critical analysis

Ability to adapt to changing circumstances

and market dynamics

Strong problem-solving abilities to address

complex challenges

Comprehensive industry knowledge

Leadership skills

Planning and organization

Problem-solving abilities

Financial management

Communication skills

Adaptability & Teamwork

Attention to detail

Sustainable farming practices

General farm maintenance scheduling

Developing maintenance procedures and

ensuring implementation

Monitoring equipment inventory

Managing the security workforce

Conducting risk assessments and

evaluations on site daily.

Investigative skills.

Comprehensive industry knowledge

Strong problem-solving abilities to

address complex challenges

COURSES

N4 - Human Resources Management Certificate at

Tshwane North College in Pretoria, South Africa

(Gauteng).

Subjects

Entrepreneurship and Business Management

Personnel Management

Management Communication

Computer Practice

Grade A, PSIRA

PSIRA Reg Number: 4569471

Valid Until: 05 September 2025

Advance Driving Course at Kyalami:

Collision Avoidance

In Car Instructions

High Speed Driving

TLC Basic Fire Training

TLC Fire - Klerksdorp

FireTrac

Fire Fighting Techniques

Safety-X

2024 - 2026

FirstRac

Basic Life Support & First Aid Procedure

Safety-X

2025-2028

FirstRac

Basic Life Support & First Aid Procedure

Safety-X

2025-2028

Consultative Forum Representative and

Health and Safety Representative

Life Anncron Clinic

ICD 10 Intermediate Course

Medi-Clinic Ltd

Basic Life Support Course for Family and friends

Medi-Clinic Heart Hospital

Efficient Debt Collection

Arista Training Management

SOUTH AFRICAN POLICE SERVICE

o Reaction Course

Fast effective handling of all Emergency situations o Tactical Involvement

Protection of Important People

o S.W.O.T Successfully

Arresting Techniques

Fitness

Special Techniques

Training in Weapons

o Police Advance Course:

Defusing Course

Hostage Negotiation

Water Rescue and Disaster

COMPUTER EXPERIENCE

Mac & Windows iPad Messaging Social media

Skype Word Excel Nights Bridge

Travel

Reservations

Trip Itineraries Adobe Pastel

Photoshop Publisher Graphic Arts Website

Updates

AS400 MASS System OnKey Smart Stream

Kronos Wings Canvas Payroll System

If you value privacy, comforting demeanor, and a caring nature, we might be the right match. With our commitment and professionalism, we'll elevate your estate. We are pleased to offer you our comprehensive skills, extensive experience, and in-depth knowledge.

Thank you for your consideration,

Len & Evelyn Nel

Email: ************@*****.*** and **********@*****.*** 060-***-**** and 079-***-****

Contact this candidate