Human Resources District Manager

Joseph Austin Kennedy

** ********* ***

Schenectady, New York 12309

Phone 203-***-**** *******************@*****.*** OBJECTIVE: To obtain a position that will enable me to utilize my existing management and supervisory skills in a challenging environment that fosters innovation and talent development. I’m seeking to make an organizational impact, as well as further develop my own skill set. QUALIFICATIONS

With over 20 years in the beauty industry and 25 years in the management and retail industry, I am a skilled, creative, reliable and innovative individual with an excellent sense of meeting the individual needs of both customers and the organization. My strengths in management, training and development, communication, team building and goal development have proven to be an asset, not only in the beauty industry, but in the areas of human resources, retail, sales, in other organizational environments. EMPLOYMENT

2016-Present TLS Enterprises – Albany, NY

District Manager/Master Stylist

Manage all aspects of 3 busy salons, including human resources, payroll, employee development, customer service, client consultation and services, supply and product management, retention reporting, sales forecasting, social media and salon marketing.

2010-Present Beauty Plus Salon – Rotterdam, NY

Store Manager/ Stylist

In addition to supplying stylist services for customers, responsible for the management of a high volume retail salon with 10 employees. Duties: managing the day to day operations of both the salon and the beauty supply store, handling all Human Resources issues, recruitment and training for all new employees, writing and conducting annual employee reviews, setting monthly employee sales goals, scheduling, product inventory and merchandising, and negotiating with vendors for products pricing. 2005-2010 SuperCuts - Branford, Orange and Hamden, CT locations Quality Control Manager / Stylist

Responsible for salon aesthetics, maintenance, stocking, and quality of service for three locations and over 75 employees. Stylist at the Orange location. Report directly to the District Manager. In 2009, the Orange location grossed more than $500,000.00 in annual sales, a 10 percent increase from the 2008 calendar year. That location had never grossed more than $300,000.00 in its 20 years of existence. Salon Manager / Stylist (2007-2008)

In addition to supplying stylist services for customers, I was responsible for the management of a high volume salon with 25 employees. Duties included: managing the day to day operations of the salon, handling all Human Resources issues, recruitment and training for all new employees, writing and conducting annual employee reviews, setting monthly employee sales goals, scheduling, and negotiating with vendors for products pricing.

Shift Manager / Stylist (2005-2007)

In addition to supplying stylist services for customers, I was responsible for scheduling, payroll, training new stylists, handling all customer service issues and assuming the responsibilities of the Salon Manager in her absence.

Stylist (2005)

Supplied stylist services to customers in a high service salon environment. Services include unisex cutting and styling, color and waxing. Services provided for both individuals and large groups. 2006-2007 Kenneth Cole Productions – Clinton, CT

Sales Representative (part-time)

Averaged a $78.00/hour sales goal, surpassing the $55.00 per hour goal set by the company. 2002-2004 Ralph Lauren Home Store - Clinton, CT

Assistant Store Manager

Responsible for the day-to-day operations of a busy, high-end home furnishing store. Duties included: scheduling, training, managing a team of 15 employees, creating weekly and monthly sales reports for district manager, visual merchandising, shipping and receiving merchandise, cash and credit card management, and daily bank runs.

1997-2001 Lucent Technologies – Riyadh, Saudi Arabia Human Resources Account Manager

Responsible for all hiring and Human Resources functions for the Riyadh, Saudi Arabia location. Duties included: securing work visas for employment candidates, conducting background checks, housing assignments, assisting new employees with local driver’s licenses and work Igamas, global recruiting for positions in Riyadh, coaching and training employees (including cultural diversity training), implementing of employee improvement programs, assisting employees with US/ Saudi Arabia shipment issues, implementing employee benefits program and managing travel for prospective employees.

1995-1997 Providian Bank – San Francisco, CA

Call Center Manager and Corporate Trainer

Managed a team of 22 employees. Duties included: supervising and training existing and new employees, monitoring employee incoming calls, evaluating employees, developing annual performance appraisals, developing and implementing the Performance Improvement Program, and various Human Resources functions

EDUCATION/LICENSING

2010 State of New York Cosmetology License 2004 State of Connecticut Cosmetology License 2001-2004 Avant Guard Academy, Branford, CT

Graduated at the top of the class.

References available upon request

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