Customer Service Stock Associate
Resume:
Oriana Booth
***********@*****.***
WORK EXPERIENCE
Oct 2023 - PRESENT
Vuori, Manhattan - Stock Associate
● Organizing supplies and communicating inventory needs to support business goals.
● Ensure back rooms are kept maintained and easy to navigate.
● Assist in weekly planning and re-organization of back rooms to support inbound shipment receiving.
● Support in daily manual restock and weekly cycle counts.
● Process send sales and troubleshoot phone complaints and order inquiries . Nov 2021 - Mar 2024
Patagonia, Manhattan - Customer Experience Guide
● Participated in distributing grants to local environmental organizations.
● Assist customers to an enhanced shopping experience, demonstrating thorough and comprehensive knowledge on technical outdoor garments
● Spreading companies sustainability values through programs like Worn Wear, a ‘repair, reuse, recycle’ mentality encouraging customers to have damaged items repaired or providing replacements if necessary.
● Processed in-store, online and nationwide orders. Aug 2018 - Oct 2022
Qwik Pack & Ship, Queens - Store Associate
● Engaged with customers to effectively build rapport and assist with purchases.
● Manage and process mailbox and virtual mail.
● Operate POS.
● Conduct product demonstrates to showcase features and benefits.
● Maintained clean and organized work space.
● Answer phone inquiries with proficiency.
Skills
Microsoft Office Suite (Word, Excel, PowerPoint and Outlook), Adobe Reader, CRM databases, Shipping and Receiving, Event Logistics, and Operations Education
LaGuardia Community College, Queens - Liberal Arts Sep 2012 - Jun 2016
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