Business Development Account Executive
Resume:
Christopher H. Dick
Tacoma, WA 98407
Email: **********@*******.***
SUMMARY OF QUALIFICATIONS & COMPETENCIES
Twenty-One years of successful experience in Sales, Marketing & Management in the commercial HVAC Industry Including creating & deploying maintenance and pricing schedules based on the system, customer, and regulatory requirements
Principal at Mechanical & Control Services since including managing employee teams and creating, reviewing & improving document and team processes and procedures related to facilities operations and maintenance schedules
Innovative problem solver experienced working in a fast pace environment while servicing a multitude of accounts
Twenty years of experience in advertising and marketing including radio station management, sales management, sales & creative skills in copy writing & graphic design
Advanced Computer Skills in Microsoft Outlook, Excel & Word
PROFESSIONAL EXPERIENCE
PM Agreement Sales – Comfort Mechanical, Auburn, WA 2012 – May 2021
Provided account management for over seven hundred service customers while selling over two hundred thousand dollars in annual service contract sales
Principal / PM Agreement Sales– Mechanical & Control Services (MCS), Fife, WA 2004 - 2011
Started the MCS Service Division. Developed all leads and sales resulting in over two million gross sales by 2011
Communicated with internal and external suppliers and customers to coordinate activities that are scheduled
Analyzed & identified opportunities for improvement & developed long term resolution plans for buildings, equipment systems, processes, and procedures. Assisted developing all company policies and procedures including training and supporting company teams. Developed and implemented specific referral development, outreach/relationship-building
and education plans targeted to prospective customers and in assigned territory. Developed sales action plans in order to methodically contact referral sources to create referral opportunities and identify/address the needs of referral sources
Developed all MCS logos, mission statement, business plan and long-term marketing plan at company inception
Reviewed monthly operational budget and financial statements
PM Agreement Sales – Air Systems Engineering, Tacoma, WA 1999 - 2004
Provided account management for over four hundred service customers while selling over two hundred thousand dollars in annual service contract sales
Account Executive – Oldies 101 Radio Station, Spokane, WA 1992 - 1999
Sold Radio advertising to local merchants in the Spokane area
Sales Manager – Metropolitan Outdoor Advertising, Spokane, WA 1989 - 1992
Started sales division for the Spokane office, developed and managed all billboard customers including National
Accounts
Account Executive – Ackerley Communications, Portland, Oregon 1984- 1989
Sold outdoor advertising to local merchants in the Portland area
EDUCATION
Southern Oregon State University
B.S. in Speech Communications/Minor in Theatre & Film 1983
Served on the Student Senate 1978-1980
Served as the S.O.S.U. student ombudsman 1980-1983
COMMUNITY INVOLVEMENT
Broadway Center for Performing Arts Advisory Board Member 2003- Present
YMCA Tacoma Center Advisory Board Member 2000- 2020
Tacoma Chapter Salvation Army Advisory Board Member 2003- 2018
BOMA South Board Member 2000-2014
IREM Executive Committee 2005-2013
Tacoma Chapter Salvation Army Board Chair 2007- 2009
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