Quality Assurance Document Management
Resume:
Amy Stroud
Richmond, VA *****
******.*******@****.***
PROFESSIONAL SUMMARY
Dynamic and results-driven administrative leader with extensive experience in contract document management, procurement, and program coordination. Proven track record of optimizing processes, fostering collaboration, and driving operational efficiency across federal and private sectors. Adept at stakeholder engagement, compliance assurance, and leading teams to achieve strategic goals. CORE SKILLS
• Contract Document Management: FAR compliance, bid evaluation, contract negotiations audits reviews
• Leadership & Collaboration: Stakeholder engagement, conflict resolution, team development and successes
• Process Improvement: Data analysis, quality assurance, workflow optimization - Technical Expertise: Microsoft Office Suite (Excel, Word, PowerPoint), document/database control using standard CRM systems
PROFESSIONAL EXPERIENCE
USDA Forestry Service (Consultant for VMSI) 02/2024 – 08/2024 CONTRACT SPECIALIST - Team Leadership
• Procure IT Software and Services through the use of Buy it Now Agreements, Sole Sources, Cooperative Procurements and GSA Schedules Procure goods and services through eVA Process (Complex) Procurements through the use of IFB, RFP’s, Quick Quotes, Sole Source
• Reviewed and evaluated 250+ contract documents, reducing contracting officer workload by 68%.
• Ensured compliance with FAR regulations while drafting contractual agreements.
• Served as liaison between senior management, stakeholders, and vendors, improving communication flow.
• Assisted in bid package preparation, vendor research, and contract closeouts to ensure timely payments.
• Reduced Prism Entries backlog by 75% in 7 months.
• Led my team to reduce closeout backlog by 60%.
U.S. Department of Veterans Affairs (Consultant for VMSI) 04/2020 – 10/2023 PROCUREMENT TECHNICIAN
• Managed departmental requisitions, purchase orders, and contract document closeouts.
• Strengthened vendor relationships to improve service levels and reduced procurement delays by 180 days.
• Procure IT goods and services through the use of IFB’s, RFP’s, Fax back quotes, only practical source, sole source and quick quotes Process and approve departmental purchase orders Update City Purchasing website with weekly bid information
• Purchased quality goods and services in compliance with the APSPM, and the VPPA, while exceeding customer expectations.
• Analysed procurement data and prepared reports for leadership decision-making. Paramount Pest Control 05/2019 – 04/2020
BRANCH ADMINISTRATOR
• Managed branch office, organized meetings, and created and monitored calendar events and schedules for 8 employees.
• Monitored, dispatched and tracked service technicians daily ensuring the fastest and most reliable customer service.
• Maintained 3 documentation systems and streamlined inventory flow. - Handled customer account inquiries, payments, and ensured prompt resolution of issues. FBI Academy – Quantico, VA 08/2016 – 05/2019
ASSISTANT PROGRAM MANAGER
• Oversaw program operations, scheduling, payroll, budgeting, dispatch, accounting, and staffing to ensure efficiency to support customers and program managers.
• Reduced turnover from 17% to 7% by creating an employee monthly initiative with a reward program.
• Prepared reports, presentations, and compliance documentation for stakeholders.
• Led quality control initiatives and data collection efforts to track program success supporting 8 federal buildings.
Home Instead Senior Care 2014 – 2016
STAFFING COORDINATOR
• Matched caregivers with clients, ensuring optimal service and satisfaction.
• Managed scheduling, payroll, and HR-related tasks, including recruitment, vetting, onboarding, and training.
U.S. Department of Veterans Affairs (Consultant for BNF Technologies) 05/2011 – 05/2012 TEAM LEAD CLOSEOUTS SPECIALIST
• My team of 6 collectively closed an estimated 250+ contracts.
• Developed tracking system to audit 95% of contract documents for accuracy and compliance.
U.S. Department of Education (Consultant for BSC) 05/2009 – 05/2011 TEAM LEAD CLOSEOUT SPECIALIST
• Led a team of 4 to organize, close, and archive over 2,000 multi-classification contracts. - Recovered and deobligated $10M+ in expiring funds through meticulous contract audits.
• Developed and implemented a final closeout checklist, improving accuracy and compliance. EDUCATION
• Pursuing Bachelor with focus on Business Administration (Class of 2027) University of Maryland Global Campus
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