Customer Service English Language

JENNIFFER SEGOVIA

***************@*****.*** 407-***-**** Wisconsin Dells, WI 5913

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Skills

• Customer service

• Conflict resolution

• Inventory restocking

• general cleaning

Experience

Applebees

Dells, Wi

Host

05/2024- current

Grand Marquis Wisconsin

Dells, Wi

Housekeeper

05/2023- 01/2025

Education

UIDE- BUSSINES ADMINISTRATOR

English language

Languages

Spanish: Native

English: advanced

JS

• Accommodated guests and special needs to promote comfortable dining experience

• Completed closing duties

• Resolved conflicts between customers when necessary

• Clean the tables and keep the area clean

• Assisted in laundry services including Washing, drying and folding linens

• Organized closets with hangers for guests clothing items

• Reported any maintenance issues or damage

• Adhered to daily cleaning schedules and updated as needed based on demand

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