Elena Mesh, CSM
347-***-**** **********.******@*****.*** Brooklyn, NY
Executive Summary
Scrum Master with over 7 years of experience in the software delivery, financial services, healthcare and E-Commerce industries
Passionate about bringing agility, quality and product focus to organizations and teams
Exceptional understanding of the classical and agile SDLC processes and tools
Expert in connecting with business stakeholders & POs, managing expectations, coaching, defining agile processes and maintaining project transparency
Adept at facilitating Scrum ceremonies with remote teams in a fast-paced environment
Business Knowledge & Tools
Financial Services industry, Wealth Management, Capital Markets, Equity, Fixed Income
Trade Lifecycle, Market Data, Trading Platforms, Security Master, Post-trade Recon
Healthcare, Doctor’s Reimbursements, Customer statements, Reconciliations, BI Reports
Travel, online bookings, Online orders, CRM, End-user Consent
Retail, inventory management, Point of Sale, Supply Chain
SAFE 6.0, JIRA/Confluence, X-Ray, MS Office, Outlook, Visio, MS Project
Experience
Balyasny Asset Management, New York, NY
02/2020 - Present
Scrum Master, Consultant, Large Scale Initiatives
Project: Portfolio Management web-based platform delivered improved GUI, decision-making tools, real-time integration with new Security Master, new Operational DWH, and BI Reports
Develop and maintain strong relationships with all stakeholders to ensure continuous commitment
Collaborate with Product Owner and business stakeholders to plan Product Roadmap
Ensure that sprint goals and scope are aligned with a product roadmap and other teams
Lead and coordinate Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, Sprint Retrospective, Release Notes Creation, Release Planning, and End-of-Sprint Review
Coach Product Owners to maintain clear and concise Product Backlog to maximize value
Facilitate product domain and Agile Principles education sessions for a development team
Ensure functional/technical teams collaborate to solve complex technical questions
Establish and nourish good relationships between the PO and the development team
Challenge the development team to increase the team’s velocity and value creation
Protect the team from external distractors, identify and remove impediments
Actively promote Scrum within the organization to accelerate Scrum adoption
Promote Agile Mindset principles like:” Value-based Planning”, “Learning By Doing”, “Focusing on the working software” and “Learning from our mistakes”
Maintain Working Agreement, Impediment Tracker, Retrospective Notes in Confluence
Resolved conflicts within the team by facilitating open discussions and promoting a collaborative environment
Balyasny Asset Management, New York, NY
02/2019 – 01/2020
Project Coordinator, Jr. Scrum Master
Project Coordination
Scrum Ceremonies
Alexander Berezin, DDS, Brooklyn, NY
03/2013 - 1/2019
Dental Office Manager
Managed vendor relationships to secure quality supplies at competitive prices
Oversaw inventory of dental supplies, ensuring optimal stock levels and timely orders
Utilized CRM software to enhance patient communication and streamline operations
Implemented DentalXchange as an ERP system to improve billing management
Supervised billing processes to ensure accuracy and timely collections
Monitored revenue cycle management to optimize cash flow and reduce delays
Coordinated staff training on compliance and operational procedures for efficiency
Salaun Holidays, Quimper, France
Group Tour Coordinator
01/2005 – 11/2012
Coordinated hotels and transportation logistics to ensure seamless travel for group tours
Planned routes to optimize travel time and enhance entertainment and learning
Evaluated and tested vendors in person to ensure quality services for tours
Assigned knowledgeable tour guides to enhance guest engagement and satisfaction
Managed reservations at restaurants and museums to secure group accommodations
Duty-Free Market @ Tashkent International Airport, Tashkent, UZ
Logistics Manager, two locations
08/2000 – 12/2004
Managed a team of 10 employees to operate 2 high-traffic locations
Optimized supply chain, reducing costs by 15% through vendor negotiations
Implemented an inventory tracking system that improved stock accuracy by 20%
Monitored stock-to-sales ratio to assess inventory efficiency and optimize stock
Education & Training
SAFe 6.0 Certification Training, New York, NY
04/2023 – 05/2023
SAM CAREER CENTER, New York, NY
Scrum Framework and Scrum Certification Preparation
Software Project Management with JIRA
Agile methodologies: Scrum, LeSS, SAFe
09/2017– 06/2018
Tashkent State University of Economics, Tashkent, Uzbekistan
B.S. in Economics
09/1996 - 06/2000