Restaurant Manager General

PAUL KOBLISCHEK

**** ***** ***** ***** #***

McKinney, Texas 75072

**************@*****.*** 609-***-****

OBJECTIVE

Hospitality Manager, managing high-quality and fast paced restaurants. Skilled at training staff to the highest standards of guest services, ensuring guest satisfaction, reduced staff turnover rates; and a rise in sales through upselling techniques and communication skills.

SKILLS & ABILITIES

Excellent grammar, verbal communication, interpersonal skills, and problem solving skills, certified Microsoft Word and Microsoft Excel, consistent positive attitude, adaptability, handling pressure, and proficient with Custom Business Solutions, Hot Schedules, Data Central, Micros Symphony, and Aloha.

EXPERIENCE

RESTAURANT MANAGER RAZOO’S CAJUN CAFÉ

2022-PRESENT

Assistant general manager, at the Richardson, TX location, Recruited by owner to improve culture and performance for the full service restaurant, Reduced labor costs to 15% through efficient scheduling and cross training, Reduced food costs to 26% through inventory control, systems training, and reducing waste, facilitated customer service training for all employees

RESTAURANT MANAGER FIRST WATCH

2019-2021

Kitchen manager, at the McKinney West location, McKinney, Texas. Responsible for: supervising and maintaining business operations, hiring and retaining staff and installing our company values. Reduced variable costs by 7% through tighter controls on overtime expenditures and inventory waste, successful completion of three NRO’s, overseeing all of the restaurant’s operations, sales forecasts and labor projections, managing P & L spreadsheets, maintaining budgets, assessing and improving profitability, purchasing food supplies and equipment, dealing with suppliers and vendors, recruiting and training new employees, supervising and delegating staff, in order to uphold company standards, ensuring compliance with licensing, hygiene and health and safety standards, handling customer enquiries and all guest related issues, handling administration and paperwork, Implemented a revised inventory system focused on storage conditions and ordering techniques, resulting in 8% decrease in losses incurred by food waste.

RESTAURANT MANAGER JAKES UPTOWN

2015-2019

Restaurant general manager. Responsible for: Overseeing all of the restaurant’s operations, sales forecasts and labor projections, managing P & L spreadsheets, maintaining budgets, assessing and improving profitability, purchasing food supplies and equipment, dealing with suppliers and vendors, recruiting and training new employees, supervising and delegating staff, in order to uphold company standards, ensuring compliance with licensing, hygiene and health and safety standards, handling customer enquiries and all guest related issues, handling all administration and paperwork, achieved a score of 100% on Restaurant Health Inspection.

RESTAURANT MANAGER APPLEBEE’S

2013-2015

Front of the House manager/Bar manager/Service manager in four Applebee’s Texas locations, including: McKinney, Highland Village, Lewisville and Carrollton. Responsible for supervising and maintaining business operations, employee scheduling, inventory, professional in all departments of the business. Responsible for hiring and retaining our talented staff and install our company values. Responsible for assuring all staff is following service standards, and health and safety regulations.

BJ’S WHOLESALE CLUB FRONT LINE SUPERVISOR MAPLESHADE, NJ

2008-2013

Supervising 40+ employees, scheduling, money withdrawals, trained new employees in day to day operations, loss prevention, commended by upper management for consistently meeting and exceeding all departmental quotas, fifth fastest cashier in the company, minimized employee turnover rate by sixty percent, increased sales by providing accurate and innovative work methods.

RESTAURANT MANAGER LAMBERTI’S FAMILY OF RESTAURANTS CHERRY HILL, NJ

2004-2008

Directed general restaurant operations, catering services, event planning, scheduling of personnel, recruiting and training new employees, supervising and delegating staff, in order to uphold company standards, created menus and advertisements, inventory management.

LICENSED INSURANCE AGENT DEL DUKE AGENCY OF CHERRY HILL, NJ

2000-2004

Provided insurance quotes, drafted insurance policies, and serviced the full range of client needs in multiple lines of insurance coverage including: automobile insurance, homeowners insurance, business owners, and workers compensation package policies.

EDUCATION

ROWAN UNIVERSITY, MOUNT LAUREL, NJ

ASSOCIATE OF LIBERAL ARTS DEGREE 3.5 GPA,

Licensed Life and Health Insurance Agent

LEADERSHIP

Strong inter-personal skills have enabled me to take a strong leadership role in supervising and mentoring FOH and BOH employees, as well as enhance guest service and satisfaction.

Contact this candidate