Product Manager Mobile Applications
Resume:
Indra Krishna, PSM
Product Owner
PROFILE
Results-driven Product Manager with 7+ years of experience leading successful technical initiatives for enterprise web and mobile applications. Proven ability to build scalable products, optimize user experiences, and drive cross-functional teams using Agile methodologies.
Strong technical background in Java, React.js, and cloud technologies. Seeking a Product Manager/Owner role to leverage technical and product leadership skills.
WORK EXPERIENCE
Authority Brands (Successware) Columbus, MD
Product Manager, Mobile Applications Aug 2024 - Present
•Product Management: Managed mobile field solutions, web applications, and backend services impacting HVAC, electrical, plumbing, and roofing industries.
•Strategic Roadmap & Prioritization: Collaborated with stakeholders to define and prioritize features for mobile field solutions, resulting in a 15% reduction in task completion time for field technicians and improved user flows as measured by a 20% increase in user engagement.
•Full-Stack Product Development: Led the implementation of React.js and Kotlin-based mobile applications, coordinating development activities from concept to deployment across multiple platforms, ensuring on-time delivery of all releases within budget.
•User-Centric UX Design: Designed intuitive interfaces for field technicians, improving usability and adoption rates by 30% while reducing training requirements by 25%.
•Robust Technical Implementation: Leveraged expertise in Java 11, Spring Boot, and microservices architecture to ensure robust backend support for mobile applications, resulting in 99.9% uptime and reduced server response times by 10%.
•Agile Leadership & Continuous Improvement: Facilitated sprint planning, daily standups, and retrospectives to ensure continuous improvement and on-time delivery of product features, leading to a 10% increase in team velocity and a 5% reduction in sprint defects.
•Cross-functional Team Leadership: Collaborated closely with engineering, QA, and customer support teams to ensure high-quality product releases, resulting in a 15% reduction in customer-reported issues.
•24/7 Production Support: Provided 24/7 support for the production environment, maintaining consistent system stability and minimizing downtime impacts.
Cornwall Central School District Cornwall, NY
Teaching Assistant Apr 2023 - Aug 2024
•Supported student learning and development in a classroom environment.
JPMorgan Chase & Co. Agile Job Simulation, on Forage New York City
Participant Jan 2024
•Created and prioritized user stories in Trello, estimating effort levels.
•Led daily Scrum stand-ups, fostering effective planning and team engagement.
•Facilitated sprint reviews to gather feedback and retrospectives to identify areas for process improvement.
•Analyzed Sprint metrics and outcomes to identify trends, optimize workflows, and ensure data-driven decisions to improve team velocity and deliver high-quality results.
Financial Services Professional New York
Certified Life Insurance Agent Dec 2020 - Apr 2023
•Provided comprehensive financial services and insurance solutions to clients
•Maintained compliance with New York State insurance regulations and requirements
•Conducted client needs analysis and recommended appropriate financial products
•Developed strong client relationships through excellent customer service
Birlasoft The World Bank (Client)
Software Engineer Jan 2013 - Oct 2015
Managed multiple high-profile, complex projects with minimal disruption, overseeing both technical implementation and resource coordination
Performed installation, configuration, and maintenance of WebSphere Application Server infrastructure
Collaborated with cross-functional development teams to troubleshoot application deployment issues and gather requirements
Designed and implemented software solutions meeting business needs while ensuring system performance and reliability
Monitored server performance metrics, identified bottlenecks, and implemented performance optimization strategies
Led the WebSphere Application Server migration from version 7.0 to 8.0 and 8.5, coordinating with multiple stakeholders
Configured Message Queuing (WebSphere MQ) infrastructure including Queue Manager, Queues, and MQ channels
Developed and maintained software applications, performing unit testing and debugging to ensure functionality and quality
Provided 24/7 production support, troubleshooting issues related to queue setup, channel configuration, and authentication
Installed and configured application deployments (EARs, WARs) with appropriate JVM settings using the Admin Console
EDUCATION
Bachelor of Engineering, Computer Science, Anna University
TECHNICAL SKILLS
Programming Languages
Java, Java/J2EE, Kotlin, JavaScript
Frameworks
Spring, Hibernate, React.js
Cloud Services
AWS (EC2, RDS, S3, Lambda, SNS, Route 53)
Web Technologies
HTML, CSS, JavaScript, jQuery
Web Services
REST, SOAP, JSON, GraphQL
Methodologies
Agile, Scrum, Waterfall
DevOps
Jenkins, CI/CD
Databases
SQL, MySQL
Project Management Tools
Jira, Trello, Confluence, Rally
Collaboration Tools
Slack, Microsoft Teams, Bitbucket, Git
CERTIFICATIONS
•AWS Certified Solutions Architect
•Professional Scrum Master, Scrum.org - Dec 2023
•ITIL V3 Foundation - Aug 2014
•Certified Life Insurance Agent (New York State)
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