Katherine Jensen
Cave Creek, AZ 85331
Phone: 602-***-****
Email: **********@*****.***
Professional Summary
Personable and responsible customer service representative with 5+ years of experience in customer service, cashiering, and clerical roles. Detail-oriented and organized, with strong skills in multitasking, prioritizing, and completing assignments efficiently. A motivated team player with an upbeat attitude, committed to building loyal customer relationships and contributing to company success.
Objective
To contribute to a company's growth and success by fostering client loyalty and taking on challenging assignments with opportunities for career advancement.
Education
Blackhawk Technical College – Janesville, WI
Accounting Assistant Certificate
Auburn High School – Rockford, IL
High School Diploma
Professional Experience
ADS Accounting Services – November 2022 to Present
Accounting Assistant
- Assist with day-to-day bookkeeping and financial recordkeeping for clients.
- Pay vendors and maintain accurate accounts payable records.
- Cut payroll checks and assist with payroll processing.
- Perform data entry, reconcile accounts, and help prepare financial reports.
- Provide administrative support and maintain organized client files.
- Ensure accuracy and confidentiality in handling financial information.
Interior Logic Group – January 2017 to October 2022
Accounts Payable Clerk
- Processed and entered invoices using RFMS and SAP systems.
- Ensured accurate financial documentation and timely data entry.
Sands Chevrolet of Surprise – October 2011 to October 2016 Surprise, AZ
Payroll Assistant / Service Cashier
- Handled weekly and monthly payroll processing with accuracy and confidentiality.
- Performed efficient service cashier tasks and supported customer inquiries.
- Completed data validation and transmission with minimal supervision.
The Cash Store – February 2001 to December 2001 Rockford, IL
Loan / Customer Assistant
- Assisted customers in processing and validating loan applications.
- Maintained accurate financial records and provided excellent customer service.
DBS Accounting and Management Services – July 1994 to July 1998 Rockford, IL
Accounting Assistant / Bookkeeper
- Managed daily office operations and handled client correspondence.
- Performed bookkeeping duties and supported the Senior Accountant with data entry and reports.
Professional Skills
- Reliable and Organized Team Leader
- Customer Service & Cash Handling
- Payroll & Accounting Systems (SAP, RFMS, ENVI, Quickbooks, Bill.com)
- Bookkeeping & Data Entry
- Strong Communication & Interpersonal Skills
- Multitasking & Time Management
- Positive, Extroverted Personality
Highlights & Accomplishments
- Created effective appointment scheduling systems to enhance customer flow.
- Built long-term client relationships through professional and friendly service.
- Trained and mentored new service cashiers, helping boost sales and service efficiency.
- Consistently exceeded customer expectations with attentive, personalized service.
References
Jeffrey M. Wright –760-***-****
Nicole Thompson - 623-***-****
Debbie Greb - 602-***-****
Languages
English: Native