Patient Care Customer Service
Resume:
GAURAV GOSWAMI
+1-559-***-**** Fresno, CA - ****7 *.***@***.***
Dynamic vocational nurse with hands-on experience at Kingsburg Healthcare Facility, Orchard post acute, United Health centre and California Armenian home, excelling in patient care and medication administration. Recognized for exceptional teamwork and customer service, I effectively assess vital signs and deliver compassionate care, ensuring patient safety and comfort. Committed to enhancing healthcare outcomes through proactive collaboration and meticulous attention to detail.
●Vital signs assessment
●Patient care and treatment
●Team collaboration
●Inventory management
●EHR charting
●SBAR charting
●Medication administration
●Nasogastric tube feeding
●Customer service
●Ostomy care
●Care plan charting
Vocational Nursing Student Oct 2024 – Dec 2024
Armenian home Fresno, CA
●Worked as part of the healthcare team to assess patient needs, plan and care and implement interventions.
●Checking vital signs.
●Performing a head-to-toe assessment.
●Performing blood sugar checks.
●Giving insulin shots as prescribed.
●medication administration
●Nasogastric tube feeding
●Ostomy care
●providing secondary patient education
●Charting EHR and care plan in point click system
Vocational Nursing Student Aug 2024 – Oct 2024
United Health Centers Mendota, California
●Assisted with giving flu shots.
●Checking vital signs.
●Medication inventory.
●Taking a blood sample for lead testing and iron levels.
●Performing physical examinations for the patients and reporting them to the assigned medical assistance person in charge.
●providing secondary patient education
●Blood lead testing and Urine culture testing
Vocational Nursing Student Jun 2024 – Aug 2024
Kingsburg Healthcare facility Fresno, CA
●Provided patient care under the supervision of allocated licensed vocational nurses, and registered nurses.
●Medication administration,
●checking blood sugars
●giving insulin shots as prescribed
●Assisting patients with ambulation, and answering call lights.
●providing wound care.
●checking vitals for the patients.
●Communicated with patients with compassion while keeping medical information private.
● Performing head-to-toe assessment
Vocational Nursing Student Mar 2024 – Apr 2024
Orchard Post Acute Care Fresno,
●Provided basic nursing care such as changing dressings, administering medication, irrigating wounds, monitoring catheters, and providing wound care.
●Monitored infection control procedures to verify facility-wide health and safety.
●Delivered high-quality direct and indirect nursing care to patients.
●Answered patients' calls to determine how to assist.
●Identified potential safety hazards in the environment that could cause harm to the patient.
●Every step involved has been checked and supervised under the allocated instructor
●performing Head to toe assessment
●EHR charting in the point click system
●Care plan review
●providing secondary patient education
Current Oct 2023 –
SNL Corporation Fresno, California
●Worked effectively in team environments to make the workplace more productive.
●Worked with cross-functional teams to achieve goals.
●Completed day-to-day duties accurately and efficiently.
●Provided excellent service and attention to customers when face-to-face or through phone conversations.
●Identified needs of customers promptly and efficiently.
●Managed inventory and supplies to ensure materials were available when needed.
●Recognized by management for providing exceptional customer service. Diploma: Vocational Nursing Jan 2025
Gurnick Academy of Medical Arts, Fresno, CA
●Hindi: Native
●English: Fluent
●punjabi: Native
●Name - Gurpreet kaur, contact - 818-***-****
●Name - Preet Karan, contact - 559-***-****
●Name - Randeep kaur, contact - 559-***-****
●Education - DIPLOMA OF VOCATIONAL NURSING
● College - Gurnick academy of medical arts
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