Customer Service Front Desk
Resume:
Starr Mirshak
Rockford, IL *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Dental Dreams-Rockford, IL
January 2023 to August 2023
• Knowledge of dental terminology and procedures .Excellent customer service and interpersonal skills .Proficiency in scheduling and patient records management .Ability to multitask and handle multiple tasks at once. Proficiency with dental software and computer systems. Server
Sister's on Main-Rockford, IL
July 2020 to September 2022
• Serves customers with food and beverages in a positive and friendly manner. Provides information to help food and beverage selections Prepares room for dining by clothing tables and setting decorations, condiments,, napkins, and utensils. Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to customers.
Customer Service Representative
Connections-Loves Park, IL
August 2019 to March 2020
Responsible for writing and servicing personal lines insurance policies. Maintain book of business by retaining customers, answer phones and help customers with any insurance inquiries and customer service .Assist with quote inquiries and claim's questions. Education
High school or equivalent
Roosevelt High School - Rockford, IL
Skills
• Dental receptionist
• waitress (1 year)
• Call center (1 year)
• Medical Billing
• Insurance Verification
• Medical terminology
• Medical office experience
• Organizational skills
• EMR systems
• Customer support
• Medical receptionist
• Time management
• Computer literacy
• Microsoft Word
• Microsoft Outlook
• Microsoft Powerpoint
• Administrative experience
• Phone etiquette
• Office experience
Certifications and Licenses
The work force connection
January 2021 to Present
Career Readiness Certificate
Assessments
Work motivation — Proficient
July 2020
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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