Customer Service Team Members

Shayla Robinson

**********@*****.*** 586-***-**** Clinton Township, MI

SUMMARY

Dedicated and customer-focused professional with experience in fast-paced retail and food service environments. Proven ability to deliver excellent customer service, handle transactions accurately, and work collaboratively with team members. Skilled in communication, time management, and adaptability, with certifications in CPR and Bloodborne Pathogen safety. Currently pursuing a degree as a Physical Therapist Assistant, bringing a passion for health and wellness alongside strong foundational skills in customer interaction and team support. WORK EXPERIENCE

Taco Bell

Cashier Jan 2022 - Oct 2024

• Handled customer orders and transactions with accuracy

• Ensured a positive dining experience by addressing customer needs promptly

• Assisted in maintaining cleanliness in the dining and cashier areas

• Supported team members during peak hours to meet customer demand Cracker Barrel

Server May 2024 - Sep 2024

• Delivered excellent table service, ensuring guest satisfaction

• Took orders, served food, and managed multiple tables in a busy environment

• Addressed customer needs and resolved complaints professionally

• Worked closely with kitchen and other team members to provide timely service Kohl’s

Cashier Dec 2020 - Dec 2021

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• Provided prompt and friendly customer service at checkout

• Processed transactions accurately and efficiently

• Maintained a clean and organized cashier station

• Assisted customers with inquiries and product locations EDUCATION

High School Diploma, Clintondale High School Jun 2024 SKILLS

Customer Service • Communication • Time Management • Teamwork • Cash Handling • Transaction Accuracy • Adaptability • Microsoft Office Proficiency • Problem-Solving • CPR & Bloodborne Pathogen certified

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