Property Manager Assistant
Resume:
Samantha Baldwin
CAM/Multi- Site Assistant Manager/Core Value Ambassador
North Charleston, SC 29406
**************@*****.***
Professional Summary
CAM
Multi-Site Assistant Property Manager
Core Value Ambassador
Affordable Housing Compliance
Authorized to work in the US for any employer
Work Experience
CAM/Multi-Site Assistant Property Manager/Core Value Ambassador Worcester Companies-Lees Summit, MO
November 2014 to Present
• Managed leasing operations to consistently meet or exceed property occupancy and rental income goals, aligning with established budgets.
• Assisted in monitoring and controlling property expenses, including rent collection and initiating Unlawful Detainer processes as necessary.
• Maintained office procedures and ensured physical property conditions exceeded company standards.
• Supported monthly budget variance reporting, trained new team members, and acted as interim manager when needed.
• Processed move-ins, move-outs, and recertifications to ensure compliance with affordable housing regulations.
• Resolved resident concerns promptly and effectively to maintain satisfaction and retention.
• Prepared and submitted annual reports from 2014 to present while consistently achieving compliance and “Excellent” on our file audits.
• Actively promoted and exemplified the company’s Core Values to foster a positive and collaborative work environment.
HQS Property Inspector
More Property Mgmt/Housing Authority-Jackson County, MO July 2011 to October 2014
• Conducted Initial, Annual and Complaint inspections for Public Housing Authority
• Enforce all property standards so that assisted properties are safe, decent and sanitary
• Enter unit walking every room, visual and physical review, documents findings and prepare report Office Manager/Property Manager
Mercy Services-Lee's Summit, MO
May 2003 to January 2007
Manage a HUD property and reported to Regional Supervisor in Omaha, NE
• Using Yardi Property Management Software
• Responsible for managing a Section 8 Property with excellent file reviews yearly
• Worked with attorney to execute evictions when necessary
• Handled entering rent and coding payables to be sent to corporate office
• Supervised the maintenance department and achieved high REAC (property assessment) scores
• Process applications and paperwork necessary for HUD Property compliance Office Manager/Leasing Agent
MGC Leasing & Property Management-Lee's Summit, MO June 2002 to August 2004
• Responsible for the daily operations of the leasing office
• Responsible for drawing up new Leases and renewals
• Provided administrative assistance to the owner
• Managed maintenance crew and work orders
• Collected and posted rent
Education
Occupancy Specialist in Affordable Housing/Section 8/LIHTC Various Training Certificates
March 2003 to June 2024
Certified Customer Service Representative
Business & Technology Center KC
February 2002 to March 2002
Business Management
State Fair Community College
1988 to 1990
Skills
• General ledger accounting
• Organizational skills
• Microsoft Office
• Financial auditing
• Fair Housing Regulations
• Accounting
• Budgeting
• Computer skills
• training
• Assistant Manager Experience
• Section 8
• Analysis skills
• Leadership
• Marketing
• LIHTC
• Property Management
• Supervising experience
• Accounts Payable
• Receptionist
• Customer service
• Management
• Financial analysis
• Property Leasing
• Microsoft Word
• Sales
• Yardi
• Accounting software
• Accounts Receivable
• Office management
• Basic math
• Time management
• Account reconciliation
• Landlord-tenant law
• Bookkeeping
• Communication skills
Certifications and Licenses
Driver's License
May 2021 to May 2028
Certified Apartment Manager
October 2023 to February 2026
Additional Information
Core Value Ambassador
Worcester Communities
2022-2025 Term
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