Quality Control Assurance
Resume:
Mohammad Islam
Tel: Cell: 403-***-**** Res: 403-***-****
Fax: 403-***-****
Email: *********@*******.***
OBJECTIVE:
Obtain as a Manager /Coordinator / Officer / Supervisor position in Canada where I can utilize my experience, knowledge and skills to improve production quality and service.
Over Twenty years of professional experience in Manufacturing Quality and Services:
Effectively participated, monitored and inspected incoming and outgoing finished services and work to ensure quality.
Able to organize and manage work schedule as per priorities
Enjoy working collaboratively within a team environment as well as on an individual basis.
Experience with a variety of computer software
and databases, including: Microsoft Office (Excel, Word, Power Point and Outlook), BAAN, Indi-soft, IFS etc.
ACCOMPLISHMENTS:
Reduced cost of quality through Field Problem Report (FPR) Analysis
Increased productivity to identify and solve problems through process and product audits.
Initiated and implemented corrective actions (CAR) to improve process efficiency.
Increased perfect relationship between the members and guests.
Built and retained customer confidence and achieved ISO certification.
WORKS EXPERIENCE:
Security Officer Securitas Canada Limited / Xpera Risk Mitigation & Investigation LP. - Calgary, AB, Canada. Feb 2018- Still today
Effectively monitored and inspected incoming and outgoing participants to ensure security.
Able to organize and manage work schedules as per priorities.
Enjoy working collaboratively within a team environment as well as on an individual basis.
Effectively monitored and inspected incoming and outgoing participants to ensure security.
Able to manage work-related outdoor securities and contract Calgary Police Services if required.
Quality Assurance Coordinator Flexpipe System / ShawCore Ltd. - Calgary, AB, Canada. 2011 – 2014
• Coordination of the implementation of continuous improvement of Flexpipe’s QMS and enforcement of company, corporate, and industry Quality Policies.
• Approve COAs, and MTRs to ensure compliance and provide Traceability reports to customers
• Issue, follow-up, and support SCARs/CARs/NCRs including corrective actions verifications.
• Issue and maintain COCs (Certificate of Compliance) and Traceability documents
• Coordinate Companies' daily QA and QC activities
• Coordinate measurement devices and equipment calibration programs
• Provide Supplier/ Customer and inter-departmental Quality support
• Support company HSE policies and ensure implementation of safe work practices and standards.
• Assist and or co-ordinate materials purchasing department as per supply-demand to ensure
seamless production flow and on-time delivery
Quality Assurance Technician / Warehouse Associate Haworth Ltd. / SMED International - Calgary, AB, Canada. 1998 – 2011
• Performed product testing and inspections of incoming material, in-process material, and finished products.
• Conducted manufacturing and office process and product audits to ensure quality standards were met.
• Performed Process Capability Studies, recorded, tracked, and analyzed results- Initial Sample Inspection Reports (ISIR)
• Collected and analyzed field problem report data to identify quality issues.
• Calibrated precision metrology devices and maintained the measurement management system (Gage InSite).
• Participated in Corrective Action/Problem-Solving Teams and performed root-cause analysis.
• Maintained online Quality Management System (QMS) documentation.
• Trained production personnel in quality inspection techniques and requirements.
• Created inspection instructions and test methods for verification of product to specification.
• Conducted predetermined inspections and tests to promote quality improvement under specifications
and instructions.
Monitoring & Implementation Officer Ministry of Youth & Sports - Peoples Republic of Bangladesh Government. 1994 –1998
Successfully recruited, selected, supervised, and motivated over 100 employees.
Was responsible for the planning of budgetary and staff requirements through collaboration with the Ministry.
Collected and gathered all relevant information and reported to the top management of the Ministry.
Prepared and evaluated monthly reports of branch and area office performances.
Organized and managed employee orientation, training, and development.
Evaluated and monitored performance appraisal and motivated employees with reward and
recognition.
EDUCATION, QUALIFICATIONS & TRAINING:
Bachelor of Commerce with Honors (2005)
IQAS - International Qualification Assessment Service – Alberta, Canada.
Master of Commerce - Finance & Banking (1990)
University of Rajshahi, Bangladesh.
Post Graduate Diploma - Personnel Management (1992)
Bangladesh Management Development Center, Dhaka, Bangladesh.
Alberta Basic Security Training Course (2017)
Alberta Security College, Calgary, AB, Canada.
Hazard Assessment & Analysis Course (2014)
Manufacturer’s Health & Safety Association (MHSA), Canada
ISO 9001 – Internal Auditor Course – RABQSA Certified (2013)
SAI Global, USA
Fire Extinguisher Training (2013)
Manufacturer’s Health & Safety Association (MHSA), Canada
Safety Basics Training Course (2012)
Manufacturer’s Health & Safety Association (MHSA), Canada
Health & Safety Committee Guidelines Training Course (2012)
Manufacturer’s Health & Safety Association (MHSA), Canada
Workplace Hazardous Materials Information System-WHMIS (2009)
YOW Canada Inc.
ISO 9001:2000 Internal Auditor Certificate (2006)
Business Resource Center, Canada.
Basic Lift Truck and Safety Training Program (2003)
WAJAX Industries Ltd. - Western Division.
Manufacturing Production Worker Training Course (1999)
Southern Alberta Institute of Technology (SAIT) & SMED University
Senior Officer Foundation Training (1994)
Asian Development Bank & Government of Bangladesh
Train the Trainer (TOT) (1994)
Asian Development Bank & Government of Bangladesh
Accounting Associate Training (1992-1994)
Bangladesh Institute of Development Studies – BIDS, Dhaka, Bangladesh.
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