Customer Service, dispatching and receiving, driving, administration
Resume:
Lionel Mandla Ncubuka
Education
Grade **
Ratanda Secondary School
Year Obtained : 2016
I did the following subjects Life Sciences, Geography, History, Mathematics Literacy, Life Orientation, English (First Additional Language) and IsiZulu BA in Behavioural Science with Sociology and psychology North West University Feb 2019 –
Dec 2021
Introduction to psychology, Sociology, Public Administration, Social Anthropology, Communication, and philosophy.
BA honours in Psychology
University of South Africa Feb 2023 – Dec 2023
Developed in-depth knowledge of human behaviour, cognitive processes, and individual differences.
Gained expertise in research methodologies, data analysis, and critical thinking.
Job Experience
Pep Home
Sales Assistance Oct 2019 – Dec 2022
Delivered exceptional customer service by assisting clients with product selection and purchases.
Maintained accurate inventory records and ensured timely restocking of products.
Processed transactions efficiently while handling cash and electronic payments.
Store manager : Phindi - 078-***-****
Transnet
Infra-worker Short-term Contract (14 days)
Assisted in the implementation of infrastructure projects, ensuring adherence to safety and operational guidelines.
Maintained tools and equipment to optimize efficiency in project execution. Contract manager : A. Swanepole - 083-***-****
Sakhile Primary School
Educational Assistant Feb 2023 – Dec 2023
Supported educators in delivering engaging and effective learning experiences for students.
Assisted in administrative duties, lesson planning, and student engagement activities.
Deputy principal : Sibanyoni - 072-***-****
About Me”
I'm a self-driven person that is
willing to learn new things and
improve my present abilities. I
see chances that present a
challenge as a way of honing my
skills because I believe that
growth comes from encountering
difficulties. Despite my self-belief
and ability to work well in a
team, I also enjoy working
independently. After completing
my studies at North West
University and University of
South Africa, I obtained both an
undergraduate and postgraduate
degree in psychology.
Personal Details
ncubukalionelmandla1997@g
mail.com
ncubukalionelamndla1997@y
ahoo.com
ihttps://www.linkedin.com/in/l
ionel97242301
Johannesburg
Language Proficiency
IsiZulu
English
Skills
o Communication
o Microsoft 365
o Personality Profiling
o Data analysing
o Highly Organized
o File sorting
o Forklift F4-F1
o Customer care
o Typing
o Omni Accounts/Sage one
o Divers license C1
Lots Lots more
Administration Jan 2024 – Dec
2024
Provided high-level administrative support, including email management, scheduling, and data entry.
Managed calendars, arranged meetings, and coordinated travel logistics for executives and teams.
Prepared reports, presentations, and other business documents with accuracy and attention to detail.
Conducted research and compiled information to support decision-making processes.
Maintained organized digital and physical filing systems for efficient record- keeping.
Manager : NJ Mvulane - 067-***-****
Entrepreneur & Business Owner – Reflect Beauty (Takealot Store) 2025
Established and managed an e-commerce store on Takealot, specializing in beauty products.
Oversaw sales, product listings, inventory management, and customer service.
Developed and implemented marketing strategies to enhance online visibility and drive sales.
Managed order fulfilment, supplier coordination, and logistics to ensure timely deliveries.
Monitored customer feedback and optimized product offerings to improve satisfaction and business growth.
Key Competencies
o Customer Service & Sales
Excellence
o Administrative & Virtual
Assistance
o Calendar & Schedule
Management
o Report Writing &
Documentation
o Problem-Solving & Decision-
Making
o Research & Data Analysis
o Business Operations & E-
commerce Management
o Communication & Team
Collaboration
o Organizational & Time
Management
Hobbies
o Chess
o Bodybuilding
Contact this candidate