Erp Support Oracle Cloud

SAVANTH YELURI

Email: **.******@*****.*** LinkedIn: www.linkedin.com/in/savanth-yeluri Phone: +1-732-***-****

PROFESSIONAL SUMMARY

Oracle Cloud Fusion ERP Specialist with 3+ years of experience in ERP support, configuration, user administration, and troubleshooting across Finance and SCM modules. Skilled in SQL-based reporting, automation, and workflow optimization, with a strong track record of resolving high-volume tickets using ServiceNow, JIRA, Tableau, and SAS. Proven ability to improve system performance, ensure security compliance, and collaborate cross-functionally. Holds a Master’s in MIS (GPA 3.97) and actively seeking full-time roles as an Data Analyst or Consultant.

EDUCATION

Northern Illinois University, Masters, 3.97 December 2024

Relevant Coursework: Data Analytics, ERP Systems (SAP S4HANA), Business Intelligence, Data Visualization (Tableau, SAS), Database Design & Management, Project Management, Python for Business Analytics, and Business Strategy.

Keshav Memorial Institute of Technology, Bachelor of Technology, 7.25 September 2020

Core Coursework: Data Structures & Algorithms, Database Management Systems, Operating Systems, Computer Networks, Java Programming, Web Technologies, Software Engineering, and Machine Learning.

WORK EXPERIENCE

Technical Analyst – Jade Global, Hyderabad August 2022 – December 2022

Promoted from Senior Associate Analyst to Technical Analyst based on strong ERP product knowledge, consistent high performance, and ownership of key deliverables.

Resolved 300+ ERP support tickets monthly using ServiceNow & JIRA, achieving 99% SLA adherence and reducing average resolution time by 20%, directly improving system stability for Guardant Health.

Developed 20+ SQL-based reports for Finance and SCM teams, enabling real-time insights into invoice processing, procurement analytics, and financial transactions.

Tested and validated the end-to-end Procure-to-Pay (P2P) process in Oracle Cloud Fusion ERP, including requisition creation, PO generation, receiving, invoice matching, and payment processing, ensuring seamless workflow integrity and compliance.

Designed and implemented ERP automation scripts, reducing manual effort by 30%, cutting processing time by 25%, and streamlining mass data update tasks across modules.

Led quarterly system audits for Finance and SCM modules, improving ERP security compliance by 15% and reducing risks of unauthorized access.

Created professional client presentations using PowerPoint, summarizing ticket resolution trends, automation outcomes, and ERP support metrics for quarterly business reviews.

Senior Associate Analyst – Jade Global, Hyderabad July 2021 – August 2022

Promoted from Trainee to Senior Associate Analyst within 1 year due to exceptional performance in ERP support and user management.

Managed user access for 5,000+ ERP users, including role provisioning, de-provisioning, and segregation of duties (SOD) checks, ensuring compliance and audit readiness.

Collaborated with ERP consultants, Finance SMEs, and IT administrators to troubleshoot system issues, recommend solutions, and ensure Oracle Cloud Fusion ERP stability.

Supported day-to-day operations in Finance modules (GL, AP, AR, OTBI, BI Publisher) and SCM modules (Procurement, Order Management), assisting with functional configurations, testing, and issue resolution.

Trained and mentored 4 new team members on ERP tools, ticket handling, and access workflows, accelerating their ramp-up and reducing dependency on senior staff.

Trainee – Jade Global, Hyderabad July 2020 – July 2021

Participated in a structured ERP onboarding program with hands-on exposure to Oracle Cloud Fusion ERP (Finance & SCM).

Shadowed senior analysts to learn ticket management, ERP workflows, and user provisioning best practices.

Gained familiarity with ticketing tools (ServiceNow, JIRA) and supported basic ticket resolution and data extraction tasks.

Contributed to the maintenance of ERP documentation, SOPs, and access logs to ensure compliance with ITIL standards.

Supported automation initiatives by testing simple PL/SQL scripts and reporting outputs, laying the groundwork for future optimization projects.

Intern – Jade Global, Hyderabad January 2020 – July 2020

Assisted in requirements gathering and documentation for ERP support enhancements in collaboration with project teams for Guardant Health, USA.

Designed and optimized PL/SQL queries, improving execution time by 25%, and enhancing financial data retrieval

performance.

Developed dynamic Excel dashboards for ERP system health monitoring, integrating automated data refresh, reducing manual reporting by 40%, and improving visibility into ticket resolution trends.

Contributed to user training documentation, helping reduce ERP onboarding time by 20%.

Enhanced data integration processes across Finance and SCM modules, ensuring higher data consistency and accuracy

in Oracle Cloud Fusion ERP.

ERP & TECHNICAL SKILLS

ERP Systems & Functional Expertise:

ERP Systems: Oracle Cloud Fusion ERP, SAP ERP

ERP System Integration & Troubleshooting

User Access Management, Role-Based Access Control & Security Compliance

ERP Performance Optimization & System Enhancements

Functional ERP Support & Root Cause Analysis

Production Support & SLA Compliance (ServiceNow, JIRA)

ERP Reporting & Data Extraction (SQL)

Technical Skills:

Database Management: SQL, DBMS, DB2 (Mainframes)

Programming Languages: Python, Java, COBOL

Data Analysis & Visualization: Tableau, SAS

Automation & Process Improvement: ERP Process Automation, Mass Data Updates

Office Tools: Microsoft Excel, PowerPoint (Dashboards, Presentations, Reports)

PROJECTS

Diabetic Patients Clinical Data Analysis SAS Analytics, 2024

Technology: SAS, Statistical Modelling, Data Visualization.

Data: 10 years of clinical data from 130 U.S. hospitals.

Methods: ANOVA, Logistic Regression, Multiple Linear Regression, Moderation Analysis.

Impact: Identified early readmission factors and optimized patient care strategies using predictive modelling.

Global YouTube Statistics Tableau, 2024

Technology: Tableau, Data Analytics, Dashboard Design.

Data: Kaggle dataset covering 1,000 YouTube channels across multiple categories.

Methods: Interactive visualizations, Trend Analysis, Earnings & Viewership Insights.

Impact: Designed interactive Tableau dashboards for business professionals, marketers, and researchers, providing real- time insights into audience engagement, revenue trends, and content performance.

Amazon Customer Behaviour Analysis Python, 2023

Technology: Python, Pandas, NumPy, Matplotlib, Scikit-learn.

Data: Survey data from 603 respondents.

Methods: Data Visualization (Histograms, Pie Charts, Boxplots), Linear Regression, Decision Tree Classification

Impact: Generated data-driven insights for targeted marketing, search optimization, and customer segmentation, increasing engagement rates by 15% through predictive modelling.

Sherlock Investigations Database Management System (MySQL), 2023

Technology: MySQL, Database Design, SQL Query Optimization.

Data: Crime investigation and case tracking system.

Methods: ER Model Design, SQL Query Development, Stored Procedures, Triggers, Role-Based Access Control.

Impact: Built a secure, scalable relational database to manage crime investigations, improving case tracking and reporting efficiency.

AWARDS

Recipient of the Spot Performance Award at Jade Global (2022) for exceptional contribution to Oracle Cloud Fusion ERP support for client Guardant Health.

Outstanding MIS Student Scholarship (2023), awarded to the top 10 ranked students of the semester.

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