El Paso Customer Relations

PRAVINA PATEL

********@*****.*** 1-936-***-**** El Paso, Texas 79932

Summary

Proven Manager at Taco Bell with a track record of enhancing team performance by 30% through effective training and

development. Excel in conflict resolution and customer relations, leveraging interpersonal and management skills.

Proficient in Microsoft Excel and adept at maintaining high compliance standards. Demonstrates a dependable and

responsible approach, ensuring operational excellence.

Skills

© Microsoft excel

© Organization

© Dependable and Responsible

® Conflict Resolution

© Customer Relations

Experience

Dillard's El Paso, Texas

Sales Associate

10/2021 - 09/2024

Riddhi hospitality inc. El Paso, Texas

Manager

07/2013 - 10/2021

Call Center San Francisco

Representative

12/2010 - 12/2012

Front Desk Office San Francisco

Medical Receptionist

11/2008 - 11/2010

Taco Bell San Francisco

Manager

06/1998 - 06/2008

Education and Training

Galileo High School San Francisco, CA

High School Diploma

07/1996

© Computer skills

© Teamwork and collaboration

© Interpersonal skills

© Management skills

© Problem-solving skills

® Welcome customers, answer questions, and provide information about

products

© build rapport with customers, resolve complaints and set follow- up

appointments.

© Prepared financial statements, organized budget documentation,

maintained business controls, ensured customer service satisfaction.

Maintained up-to-date records of employee attendance, payroll

information, vacation requests Scheduled interviews for potential

Handle 50+ customer interactions per day, giving details, personalized,

friendly, and. Polite service is essential to ensure customer retention and

satisfaction.

Successfully managed patient scheduling office management and

administrative tasks in a busy medical office. Skilled in managing patient

records, scheduling appointments, and entering data into electronic health

records, handling incoming calls and emails.

® Assisted in managing daily operations, including staff scheduling, and

inventory control.

® Rained and developed 25+ employees, resulting in a 30% reduction in

turnover Ensured compliance with health and safety regulations.

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