Quality Engineer Continuous Improvement
Resume:
Kimberly Washington
*** ******** ******** ***, ******, GA 31323
*******@*****.*** 706-***-****
Career Overview
Experienced Quality Engineer with 17+ years in high-volume casting, machining, and assembly processes across automotive, aerospace, and consumer products industries. Proven track record of improving product quality and efficiency, including leading process improvements that resulted in a 30% throughput increase and a 15% reduction in defects. Proficient in using advanced quality tools like Minitab, SAP, and Six Sigma to ensure compliance and continuous improvement in production environments.
Core Competencies & Skills
Quality Engineering Tools: SPC, APQP, FMEA, PPAP, GD&T, CMM, DOE, Gage Calibration, Control Plans, Root Cause Analysis (RCA)
Quality Methodologies: Six Sigma, Lean Manufacturing, Continuous Improvement, 7-Step Problem Solving, 5S
Process Improvement: Capability Studies, Process Capability Analysis, Bottleneck Elimination
Software & Systems: Minitab, SAP, Microsoft Office Suite, Gage Calibration Software
Certifications: Six Sigma Green Belt, ISO 9001 Auditor Certification
Professional Experience
Jabil — Quality Engineer III
02/2023 – 04/2025
Create and implement documentation for quality tests, establishing clear criteria for pass/fail results.
Lead process evaluations, collaborating with cross-functional teams to improve efficiency, minimize defects, and ensure adherence to customer specifications.
Achieved a 10% improvement in product quality through the implementation of root cause analysis and corrective actions.
Protego — Quality Assurance Specialist
01/2022 - 01/2023
Reviewed and validated non-conformances, developing corrective actions that reduced defect rates by 20%.
Led root cause analysis initiatives and worked closely with departments to ensure corrective actions were executed.
Delivered training on the Quality Management System, enhancing team understanding and compliance with standards.
Monogram Refrigeration LLC — Quality Engineer
09/2019 – 12/2021
Developed and implemented control plans that reduced service call rates (SCR) by 25%.
Spearheaded continuous improvement projects, using Lean methodologies to improve assembly line quality and increase daily yield by 15%.
Collaborated across departments to address and resolve quality complaints, ensuring timely and effective resolution.
MTI Jackson Die Cast — Quality Engineer
03/2019 – 09/2019
Handled all customer-related non-conformance problems with in-process production.
Performed PPAP on all new incoming supplier parts, ensuring compliance with quality standards.
Conducted internal audits against ISO 9001 (2015) for compliance and managed corrective actions.
Collins Aerospace — Quality Engineer
01/2018 – 03/2019
Managed supplier non-conformance issues in incoming inspection and in-process production.
Coordinated New Product Introduction (NPI) activities for various NPI projects and handled all PPAP data collection and scheduling.
Implemented Lean initiatives to streamline processes and reduce waste.
Hansen International — Quality Engineer
11/2016 – 01/2018
Developed sampling procedures and designed forms for quality data recording and reporting.
Conducted inspections for surface defects in materials, including paint, glue, and joints.
Trained staff on quality control activities, enhancing consistency and reducing defects.
Cummins Turbo Technologies — Process Quality Technician (Machining/Assembly)
07/2007 – 11/2016
Led process capability studies to improve throughput by 30% and eliminate bottlenecks.
Developed standards and methods for inspection, testing, and evaluation.
Compiled and analyzed statistical data to establish product quality expectations and improve reliability.
Education
MBA — Keller Graduate School of Management
2013
Master of Information Systems Management — Keller Graduate School
2012
B.A. in Computer Information Systems — DeVry University
2009
4o
Kimberly Washington
339 Governor Gwinnett Way, Pooler, GA 31323
*******@*****.*** 706-***-****
Career Overview
Experienced Quality Engineer with 17+ years in high-volume casting, machining, and assembly processes across automotive, aerospace, and consumer products industries. Proven track record of improving product quality and efficiency, including leading process improvements that resulted in a 30% throughput increase and a 15% reduction in defects. Proficient in using advanced quality tools like Minitab, SAP, and Six Sigma to ensure compliance and continuous improvement in production environments.
Core Competencies & Skills
Quality Engineering Tools: SPC, APQP, FMEA, PPAP, GD&T, CMM, DOE, Gage Calibration, Control Plans, Root Cause Analysis (RCA)
Quality Methodologies: Six Sigma, Lean Manufacturing, Continuous Improvement, 7-Step Problem Solving, 5S
Process Improvement: Capability Studies, Process Capability Analysis, Bottleneck Elimination
Software & Systems: Minitab, SAP, Microsoft Office Suite, Gage Calibration Software
Certifications: Six Sigma Green Belt, ISO 9001 Auditor Certification
Professional Experience
Jabil — Quality Engineer III
02/2023 - Present
Create and implement documentation for quality tests, establishing clear criteria for pass/fail results.
Lead process evaluations, collaborating with cross-functional teams to improve efficiency, minimize defects, and ensure adherence to customer specifications.
Achieved a 10% improvement in product quality through the implementation of root cause analysis and corrective actions.
Protego — Quality Assurance Specialist
01/2022 - 01/2023
Reviewed and validated non-conformances, developing corrective actions that reduced defect rates by 20%.
Led root cause analysis initiatives and worked closely with departments to ensure corrective actions were executed.
Delivered training on the Quality Management System, enhancing team understanding and compliance with standards.
Monogram Refrigeration LLC — Quality Engineer
09/2019 – 12/2021
Developed and implemented control plans that reduced service call rates (SCR) by 25%.
Spearheaded continuous improvement projects, using Lean methodologies to improve assembly line quality and increase daily yield by 15%.
Collaborated across departments to address and resolve quality complaints, ensuring timely and effective resolution.
MTI Jackson Die Cast — Quality Engineer
03/2019 – 09/2019
Handled all customer-related non-conformance problems with in-process production.
Performed PPAP on all new incoming supplier parts, ensuring compliance with quality standards.
Conducted internal audits against ISO 9001 (2015) for compliance and managed corrective actions.
Collins Aerospace — Quality Engineer
01/2018 – 03/2019
Managed supplier non-conformance issues in incoming inspection and in-process production.
Coordinated New Product Introduction (NPI) activities for various NPI projects and handled all PPAP data collection and scheduling.
Implemented Lean initiatives to streamline processes and reduce waste.
Hansen International — Quality Engineer
11/2016 – 01/2018
Developed sampling procedures and designed forms for quality data recording and reporting.
Conducted inspections for surface defects in materials, including paint, glue, and joints.
Trained staff on quality control activities, enhancing consistency and reducing defects.
Cummins Turbo Technologies — Process Quality Technician (Machining/Assembly)
07/2007 – 11/2016
Led process capability studies to improve throughput by 30% and eliminate bottlenecks.
Developed standards and methods for inspection, testing, and evaluation.
Compiled and analyzed statistical data to establish product quality expectations and improve reliability.
Education
MBA — Keller Graduate School of Management
2013
Master of Information Systems Management — Keller Graduate School
2012
B.A. in Computer Information Systems — DeVry University
2009
4o
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