Customer Success Support Specialist
Resume:
Contact
Education
Phone
*********@*****.***
Talent, OR
Address
Zach Brodsky
Accomplished and results-oriented Enterprise SaaS Sales Executive with 15+ years of experience in driving revenue growth, managing multimillion-dollar accounts, and cultivating long-term client relationships. Proven track record of exceeding sales targets, earning President’s Club recognition, and successfully negotiating high-value deals. Seeking to leverage expertise in strategic sales planning, consultative selling, and customer success to contribute to the success of a forward- thinking organization and drive continued business growth. Experience
Strategic Planning
Sales Strategy &
Management
Account Development &
Planning
Customer Relationship
Management
Customer Acquisition &
Retention
Sales Cycle Management
Solution Selling &
Consultative Sales
Upselling & Cross-Selling
SaaS & Technology Sales
Pipeline Management
Cross-Functional
Collaboration
Contract Negotiation &
Management
Data Analysis & Reporting
Territory Management
Strategic Partnerships
Customer Advocacy
Expertise
Bachelor of Arts (BA) in Political
Science & International
Relations
University of California, Santa
Barbara
linkedin.com/in/zachbrodsky
SalesGodcrm Remote
Enterprise SaaS Sales Consultant 2021 to Present Duties:
Managed full sales cycle from prospecting to onboarding, ensuring customer success. Drove revenue growth through personalized client engagement and strategic sales initiatives.
Identified new opportunities, expanding the customer base across enterprise markets. Fostered strong client relationships leading to 85% retention rate. Consistently exceeded sales targets, ranking as a top performer in the sales team. Recognized in President's Club for 3 consecutive years, contributing significantly to company revenue.
Sigora Solar Remote
Sales Manager 2020 to 2023
Duties:
Increased BDR demo show-up rates by 30% through tailored engagement strategies. Introduced sales training programs based on Sandler methodology and Alex Hormozi's
"Closer" framework, increasing team productivity by 25%. Exceeded sales quotas by 50% for two consecutive years, driving significant company revenue.
Implemented proactive customer success initiatives, reducing project cancellations by 40%. Enhanced overall team sales and efficiency through continuous coaching and performance feedback.
Delivered impactful sales presentations, managing complex enterprise deals. Oracle Redwood Shores, CA
Account Manager, SaaS & On-Premise 2015 to 2020
Duties:
Led sales initiatives for high-profile Fortune 500 clients including Mercedes, Disney, and American Express.
Managed and grew key accounts, generating multimillion-dollar deals through strategic account penetration.
Negotiated and closed large-scale SaaS deals, including a $1.3M component of a $7.4M contract.
Directed cross-functional teams to align product offerings with customer needs and expectations.
Delivered tailored presentations to C-level executives, ensuring strong business relationships.
Provided expert product insights to close complex deals. GetHired, Inc. Palo Alto, CA
Senior Sales & Business Development Trainer 2014 to 2015 Duties:
Trained and mentored sales and BDR teams, resulting in a 50% increase in sales growth. Developed and implemented sales scripts that increased the demo show-up rate by 25%. Secured the largest deal in company history during tenure, showcasing strong sales leadership.
Improved overall sales performance through consistent feedback and training sessions. Introduced best practices in consultative selling, driving customer acquisition and retention. Achieved rapid promotion due to outstanding phone performance and sales results. Z B Professional Objective
Housing Start, LLC Santa Barbara, CA
SaaS Sales Representative 2012 to 2014
Duties:
Sold SaaS platform access for off-market and distressed properties, achieving top production rates.
Trained new sales representatives, helping to establish strong conversion performance within the team.
Maintained an unbroken record for conversion, securing 18 sales from 50 inbound calls.
Demonstrated the value of the platform to prospective clients, closing deals effectively.
Contributed to a strong team performance, consistently ranking among the top 5 producers.
Managed a high volume of leads, ensuring timely follow-up and client satisfaction. Inogen Santa Barbara, CA
Medical Device Sales Representative 2009 to 2012 Duties:
Drove sales of portable oxygen concentrators, surpassing sales targets consistently. Developed strong relationships with healthcare professionals, generating key referrals.
Tailored sales presentations to meet specific customer needs, resulting in increased product adoption.
Coordinated post-sale customer service and support, ensuring high levels of customer satisfaction.
Consistently ranked in the top 5% of sales representatives nationwide. Set the single-month sales record, exceeding quotas for both cash and Medicare sales. Citrix, Inc. Santa Barbara, CA
SaaS Account Executive 2005 to 2008
Duties:
Spearheaded the acquisition of key enterprise accounts, focusing on SaaS solutions. Delivered tailored proposals and product demonstrations to prospective clients. Cultivated and maintained strong relationships with C-level executives. Exceeded sales goals year over year, earning recognition in the President’s Club. Coordinated with product management and marketing teams to ensure alignment of sales strategies.
Generated $720K in revenue in the first year, followed by $980K and $1.2M in subsequent years.
Certifications
Sandler Sales Certified
Alex Hormozi Sales Framework
Challenger Sales Methodology
Certified Life and Health Coach
Business Coach
Technical Skills
Salesforce
Microsoft Office Suite
Slack
Hobbies
Playing and coaching
basketball
Traveling and exploring new
cultures
Volunteering with local
community outreach
programs
Languages
English (Fluent)
References
Available upon request
Professional Achievements
President’s Club: Earned top 5% recognition for 3 consecutive years at SalesGodcrm, consistently exceeding sales targets.
Sales Growth: Surpassed sales targets in 42 out of 46 months, selling 20+ subscriptions monthly and expanding the customer base. Account Retention: Achieved 85% client retention by fostering strong relationships and delivering tailored SaaS solutions.
Quota Exceedance: Exceeded quotas by 50% for 2 years at Sigora Solar, contributing to significant revenue growth.
Multi-Million Dollar Deals: Secured a $1.3M deal at Oracle and salvaged a $1.8M contract, showcasing strong negotiation skills.
Increased Conversions: Boosted BDR demo show-up rates by 30% and team production by 25%.
Top Producer: Ranked in the top 5% across Oracle, Citrix, and Inogen, exceeding revenue targets and setting sales records.
Sales Training: Trained a team at GetHired, increasing sales by 50% and securing the largest deal during tenure.
Customer Success: Reduced project cancellations by 40% at Sigora Solar, improving client satisfaction and retention.
Record Sales: Set a single-month sales record at Inogen, surpassing quotas by 200%.
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