Customer Service East Coast

BROOKLYN, NY ********@*******.*** 347-***-****

FSW

SUMMARY

Experienced and reliable delivery

driver with 8+ years of expertise in

transporting high-end valuables,

packages, luggage, warehouse, and

food products. Proven track record of

timely deliveries in both the north and

south on the east coast, collecting

digital/physical payments, vehicle

maintenance and introducing new

routes to the delivery team.

SKILLS

• Customer Service

• Communication

• Adaptability

• Time Management

• Route/GPS Planning

• Vehicle Maintenance

MILITARY

United States Army

National Guard

Honorable Discharge 1984

TRANSPORTATION

• 2017 Ford Transit Connect Van

• 2017 Ford Transit XLT 350 High

Top

EDUCATION

Grover Cleveland High School

Queens, New York

High School Diploma Received

WORK EXPERIENCE

ACTIVE COURIER•BROOKLYN, NY • 11/2022 - PRESENT

• Deliver customized high-value products to private clients.

• Load and unload of product to ensure no damage is incurred.

• Review invoices with customers and obtain receiver signatures. JUMPP LOGISTICS • HOUSTON, TX • 7/2023 – PRESENT

• Transport blood, organs, specimens between hospitals, labs, and provider offices.

• Ensure all medical records, images or specimens are properly loaded and secured in the vehicle with corresponding documentation for each item.

• Transport medical equipment between the 5 major airports in the Tri-State Area (JFK, LGA, Newark, Teterboro, White Plains).

• Deliver to non-medical private courier accounts as necessary. FULLFLLD • QUEENS, NY• 3/2023 - PRESENT

• Deliver food for private catering events in a timely manner.

• Reviewed orders pre-delivery to ensure completeness and quality.

• Managed routes to maximize delivery efficiency.

• Provided attentive and courteous customer service UNIGLOBE TRAVEL CENTER (UGA) JAMAICA, NY•10/2022 – 6/2023

• Delivered passengers lost luggage from airlines in the Tri-State.

• Keep detailed delivery record and maintained mileage log. LIGHTNING-FAST TRANSPORT•SOMERSET, NJ •1/2016 – 3/2023

• Delivered interstate airplane parts of varying sizes throughout the east coast.

• Managed routes to maximize delivery efficiency on schedule.

• Completed all documentation required for successful transport.

• Immediately informed the management team of any deviations. CERTIFICATIONS

TSA Certified/Homeland Security Clearance ● TWIC Card ● Hazmat Certification 2019

FITZ S. WAITHE

MELVIN ARCHER

2

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