mentor and companion
Resume:
**************@*****.***
Bryce Leventen
SKILLS
Skilled in intensive case management, sober coaching, and behavioral health support, with experience providing mentoring and companioning care including medication administration and crisis intervention. Proficient in collaborating with families, clinical teams, and medical professionals to develop individualized recovery plans and ensure continuity of care. Adept at guiding clients through recovery programs, mental health stabilization, and life skills development with a focus on accountability and long-term wellness. EXPERIENCE
Camden Case Management, Los Angeles — Mentor & Companion September 2023 - PRESENT
● Provided in-depth sober coaching and companioning services, including accountability structures and wellness routines.
● Assisted with medication oversight, UA administration as needed, and real-time progress updates to the clinical team.
● Facilitated client participation in recovery programs, service work, and peer support groups.
● Guided clients through structured outings, exposing them to community resources, volunteer opportunities, and recreational activities.
● Supported mental health stabilization by coordinating with doctors and clinicians and ensuring consistent therapeutic follow-through
● Collaborated with treatment team, and upheld confidentiality and care
● Delivered both full week or hour shifts, including overnight care, providing continuous support to high-need clients.
● Empowered clients with tools and actionable steps to foster meaningful life changes
● Provide periodic reports to relevant parties, such as program managers or treatment teams, about client status and progress.
● Fostered trust and rapport with clients through active listening, empathy, and consistent support.
● Encourage open communication, making clients feel comfortable sharing their challenges and progress.
Athena Family Services, Los Angeles — Mentor & Companion June 2023 - PRESENT
● Administered medications, maintained client safety, and ensured compliance with care plans.
● Conducted regular Zoom and in-person updates with families and treatment providers.
● Communicated with clinical teams and doctors to align care strategies and make informed decisions.
● Supported mental health clients in obtaining appropriate treatment and maintaining accountability.
● Designed structured activity plans, integrating physical wellness and emotional support routines.
● Work with other professionals (therapists, counselors, etc.) as needed to address critical issues.
● Keep detailed records of client progress, interactions, and any incidents. Hired Power, Huntington Beach — Personal Recovery Assistant April 2022 - PRESENT
● Provided national safe passage and behavioral coaching for adolescent clients.
● Oversaw extended care shifts, administered medications, and ensured therapeutic continuity.
● Supported clients in identifying strengths and implementing effective habits for sustainable progress.
● Designed and guided personalized at-home detox plans with doctors to help clients regain balance and achieve their wellness goals.
● Help clients set short- and long-term goals related to recovery, lifestyle, and personal grow
● Fly across the country to meet with clients in person for face-to-face coaching sessions, creating an in-person bond and offering hands-on support.
● Monitor and guide adolescents through recovery programs, making sure they are staying on track during and after transitions.
● Track and document each client’s progress, adjusting recovery plans as needed.
● Conduct regular check-ins with clients to review their goals, challenges, and successes.
● Educate clients about healthy lifestyle choices, including nutrition, exercise, mental health, and social connections.
● Organize and guide clients through activities that promote well-being, such as physical fitness routines, mindfulness practices, and social skills development.
● Be available to respond to emergencies or crisis situations, providing immediate support and guidance to clients in distress.
● Offer resources and advice to families about how they can best support their loved one during recovery.
Akua Mind & Body, Costa Mesa — LEAD BEHAVIORAL HEALTH TECHNICIAN August 2020-August 2022
● Ensured patient safety and security in therapeutic environments, providing compassionate care.
● Monitored and de-escalated aggressive or violent behavior using therapeutic communication techniques.
● Collaborated with clinical teams to set and enforce behavioral limits.
● Conducted 30-minute walking rounds for eyes-on checks of detox patients.
● Assisted patients with daily living activities, including feeding, bathing, dressing, and ambulating.
● Administered assessments, medications, and collected vitals, documenting data in Kipu.
● Managed patients' belongings during admission and discharge, coordinating collection and return.
● Delivered care to individuals with mental illness, emotional disturbances, and developmental disabilities.
● Documented patient behaviors and conditions, ensuring accurate records.
● Controlled medication distribution from the dispensary and supported medication management.
● Provided compassionate teaching and counseling to patients.
● Collaborated with doctors, psychologists, and therapists to support patient reintegration into the community.
● Used verbal and physical techniques to restrain suicidal or violent patients when necessary.
● Assisted patients in developing interpersonal, social, and work-related skills.
● Monitored patient physical and emotional wellbeing to quickly identify issues.
● Utilized slow periods to restock supplies and prevent service delays.
● Followed established protocols and enhanced knowledge of substance abuse rehabilitation. Windward Way, Newport Beach — UTILIZATION REVIEW SPECIALIST January 2018 August 2020
● Provided comprehensive support regarding plan of care, regulatory requirements, and benefits management by consistently communicating and collaborating with third-party payers, ensuring smooth claims processes and compliance with insurance guidelines.
● Performed in-depth analysis of patient charges, reimbursements, and contractual agreements to determine the necessary documentation and justifications, including charting, telephonic, and written communication for insurance claims.
● Coordinated and managed highly complex cases, collaborating with case managers, behavioral health systems, early intervention teams, and Medicaid to ensure efficient delivery of care and accurate case tracking.
● Developed and implemented discharge plans, assessing patient needs and integrating opportunities for alternative care to optimize patient outcomes and ensure seamless transitions post-treatment.
● Streamlined clinical and billing workflows, recommending and executing quality control systems to enhance operational efficiency, reduce errors, and ensure compliance with internal standards and regulatory requirements.
● Conducted thorough assessments based on clinical indicators to determine the appropriate level of care, ensuring the balance of safety, quality, and cost considerations in the decision-making process for hospital admissions.
● Evaluated and formulated care plans by assessing diagnosis, treatment, and discharge needs, setting realistic care expectations while ensuring active family involvement in the care process for more holistic support.
● Developed and enforced robust organizational policies, ensuring alignment with industry standards and regulatory requirements, maintaining consistency and compliance in all aspects of utilization review and medical billing operations.
● Collaborated with physicians and healthcare professionals when cases did not meet acute care criteria, ensuring the appropriate level of care was provided and preventing unnecessary hospital admissions.
EDUCATION
Santa Monica High School, Santa Monica — High School Diploma June 2013
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