General Manager Human Resources

Veronica Williams McLean

Fayetteville, NC ***** • 910-***-**** • ****************@*****.***

General Manager with 5+ years of experience assisting with and fulfilling organization staffing needs and requirements, and exceeding sales goals. A proven track record of using my excellent personal, communication and organization skills to lead and improve all departments, recruit excellent personnel, and improve department efficiencies. Team player with high work quality, driven, and highly self-motivated. Strong negotiating skills and business acumen. Able to work independently and cross departmentally, boosting company morale.

Experience

2019 - PRESENT

General Manager Fayetteville Footwear Fayetteville, NC

Oversee daily business operations and human resources needs. Create and manage budgets, while optimizing expenses. Analyze accounting and financial data Improve revenue. Evaluate the performance and productivity of all employees. Develop and implement growth strategies. Research and identify opportunities for growth. Train low-level managers and staff. Generate reports and give presentations when required.

2017 – 2019

Personal Assistant, Medical Records Greater Image Healthcare Fayetteville, NC

Ensured the proper documentation of patient information. Issued medical files to proper party. Safeguarded patient records while ensuring to comply with HIPAA standards. Processed patient admissions. Improved upon EHR software functionality. Conducted audits of patient files and prepared invoices. Set and maintained schedules for leadership. Maintained databases and filing systems. Took accurate and comprehensive notes during meetings. Drafted correspondence, including but not limited to emails and letters.

2015 - 2017

Sales Associate UNC Pembroke Book Store Pembroke, NC

Delivered exceptional service to shoppers resulting in repeated visits and long-term purchases. Inform patrons about product features and benefits. Offered opinions and recommendations when appropriate. Maintained tidy environment and welcoming atmosphere. Collaborated with colleagues to achieve store sales goals through suggestive selling and special promotions.

Skills

Payroll processing • Interpersonal Skills • Training and Development • Excellent time management skills • Conflict management • Interviewing • Onboarding

Education

2003

HIGHSCHOOL DIPLOMA LUMBERTON SENIOR HIGHSCHOOL LUMBERTON, NC

Activities

Literature • Public Speaking

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