Supply Chain North Carolina

PATRICK CLIMER Senior Operations & Distribution Executive

North Carolina Tel: 704-***-**** Email: *******.********@*****.*** Profile

Highly accomplished operations leader with over 25 years’ experience in managing complex, multi-site networks in manufacturing, warehousing, and distribution. Focused on improving safety, controlling costs, and enhancing service levels using clear metrics and structured performance reviews. Successfully lead large teams and develop future leaders through coaching and strong collaboration. Skilled in managing P&L across large operations, driving long-term business growth, and applying Lean, Six Sigma, and telematics for better efficiency. Able to offer strategic thinking, a hands-on leadership style, and deep experience across supply chain, final mile logistics, and operational improvement initiatives.

Core Competencies

• Zone & Regional Operations Oversight: Leading

distributed operations across multi-state facility networks.

• Multi-Site P&L Ownership: Managing financial

performance and aligning with strategic business goals.

• Safety & Compliance Leadership: Promoting regulatory compliance and workplace safety at every level.

• Telematics & Route Optimization: Enhancing delivery accuracy and cost-efficiency through logistics data.

• Large-Scale Distribution Network Management:

Coordinating scalable, efficient distribution across multiple centers.

• Workforce Development & Coaching: Mentoring

diverse teams to improve skills and performance.

• KPI Tracking & Operational Analytics: Applying

data insights to optimize productivity and

decision-making.

• Vendor & Asset Management: Overseeing

supplier relationships and safeguarding assets.

• Lean Manufacturing & Improvement: Driving

efficiency through Lean, Six Sigma, and Kaizen.

• Logistics & Final Mile Solutions: Delivering

integrated supply chain and fulfillment strategies.

• Contract Negotiation & Customer Retention:

Securing agreements and maintaining strong client

relationships.

• Cross-Functional Team Collaboration: Aligning

teams across functions to reach common goals.

Selected Highlights

Successfully transitioned a fragmented service structure into a unified, scalable network.

Developed cross-industry solutions adaptable to both perishable and manufacturing environments.

Built lasting partnerships across HR, logistics, and vendor ecosystems for seamless operations.

Championed metrics-driven performance cultures that empowered teams and improved service quality.

Have consistently delivered sustainable year-on-year improvements in cost efficiency and team retention. Professional Experience

SENIOR DIRECTOR OF OPERATIONS

Cartson, LLC Nationwide January 2015 – Present

• Overseeing full operational management across 18 facilities, including 24/7 plants, cold storage, and delivery hubs.

• Managing profit and loss for the zone, developing budgets, and tracking metrics to improve efficiency and productivity.

• Collaborating with HR to recruit, onboard, and train cross-functional staff across multiple operational facilities.

• Directing maintenance schedules, conducting safety audits, and managing asset utilization across all 18 zone locations.

• Leading financial performance for the zone, creating detailed budgets and carefully monitoring results to ensure full accountability.

Key Achievements

• Successfully scaled regional operations from 1 to 18 sites, scaling operations from 200K to 1M sq. ft. and managing 2,000+ employees.

• Introduced standardised Gemba walks, Lean systems, and 5S/Six Sigma to streamline labour and inventory flow.

• Reduced cost-per-unit and improved delivery times through route analysis using telematics and internal KPIs.

• Led daily operations across all 18 locations, ensuring consistent performance in both logistics and manufacturing sectors.

• Standardised Lean processes, Gemba routines, and Six Sigma tools to enhance labour and inventory efficiency.

• Partnered with HR to build a high-performing team through structured onboarding and continuous development programs.

SENIOR DIRECTOR OF OPERATIONS

Container Pros / Can-Do Services Nationwide January 2015 – January 2022

• Managed logistics and data auditing projects across six regional accounts in the waste and recycling industry.

• Collected and verified service data with municipalities and regulatory agencies to ensure consistent billing accuracy.

• Led all staffing, training, and human resources matters for both seasonal and long-term team members.

• Developed tailored strategies based on geographic and industry-specific needs for each client served.

• Worked closely with operations and planning teams to build efficient workflows and improve client delivery. Key Achievements

• Used data analytics to streamline service tracking and improve process efficiency throughout contracts.

• Introduced new route monitoring tools that significantly reduced service interruptions in key regions.

• Secured long-term partnerships by offering consistent service backed by data-rich reporting tools. GENERAL MANAGER

Urban Express Multi-State January 2010 – December 2014

• Managed last-mile delivery operations across 10 distribution centers in seven states for major retailers like Amazon, IKEA, and Home Depot.

• Directed transportation planning, DOT compliance, and daily vendor and fleet operations for all centers.

• Oversaw dispatch coordination, contractor relationships, and call center performance metrics.

• Standardized delivery and warehousing procedures to reduce service variability across all service regions.

• Supported leadership in contract execution and regional service rollout initiatives. Key Achievements

• Expanded company presence from 2 to 10 fully operational distribution centers nationwide.

• Improved service reliability by centralizing route planning and enhancing dispatch efficiency tools.

• Developed consistent operating procedures, boosting performance and reducing customer complaints. OPERATIONS MANAGER

Carolina Craft Distributor North Carolina/South Carolina February 2006 – January 2010

• Oversaw warehousing and statewide distribution of craft beverages across North and South Carolina.

• Negotiated agreements with suppliers and coordinated product promotions and regional marketing events.

• Managed product inventory and cold chain logistics for sensitive beverage stock across both states. Key Achievements

• Maintained full P&L ownership while reducing operational expenses by 20% year-over-year.

• Rolled out a driver accountability system that significantly enhanced delivery reliability and service reputation. OPERATIONS MANAGER

Carolina Foods Charlotte, NC March 2003 – February 2006

• Managed distribution, production, and logistics operations across three facilities totaling 260,000 sq. ft.

• Directed scheduling and fleet management for a 30+ truck operation delivering raw materials and baked goods. Key Achievements

• Increased delivery dependability and reduced delays via improved scheduling practices and driver coordination. OPERATIONS MANAGER

Tryon Distribution North Carolina February 1999 – March 2003

• Supervised all daily logistics activities including shipping, inventory movement, and safety checks.

• Directed distribution planning, fleet assignments, and document control for outbound and inbound materials. Key Achievements

• Improved operational flow by redesigning fulfillment procedures and simplifying inventory handling workflows. FIELD ENGINEER

Southeastern Telecom North Carolina September 1995 – February 1999

• Installed telecommunications systems and provided diagnostics and repair support to business customers.

• Delivered technical training and on-site support for newly deployed and legacy communications setups. Key Achievements

• Minimized service downtime by launching a preventative maintenance routine across assigned territories. Education & Certifications

MBA James Madison University Harrisonburg, VA

BSBA Pfeiffer University Misenheimer, NC

Certified Six Sigma Black Belt GreyCampus

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