Customer Service Data Entry
Resume:
*********@*****.***
Zionsville, IN 46077
Skills
Accounting & Bookkeeping
Account Payable & Receivable
Bank Reconciliation
Attention to details
Financial Analysis & Financial reporting
General ledger reconciliation
Regulatory compliance
Internal controls
Data analysis & Data entry
Relationship building
Customer service
Audit procedures
PeopleSoft
Journal entries
Invoice processing
Payroll
Inventory management
Manage operations
Cost analysis and savings
Education And Training
12/2015
Bachelor of Science:
Accounting And Finance
Indiana State University
Terre Haute, IN
Languages
English:
Full Professional
Arabic:
Limited
Hindi:
Full Professional
Urdu:
Full Professional
Muhammad Ali
Summary
Results-driven accountant with extensive experiences at excelling in financial reporting and general ledger reconciliation. Proven ability to enhance cash flow management and regulatory compliance while fostering strong relationships. Adept at utilizing data analysis and communication skills to streamline processes and achieve organizational goals.
Experience
Khurram Scientific Centre - Accountant
Karachi, Pakistan
09/2017 - 03/2025
Created journal entries accurately and timely for month end close processes.
Monitored balance sheets and income statements to evaluate financial performance.
Monitored cash flows and prepared weekly cash projections.
Supported efficient accounting operations with high-quality administrative support.
Maintained accurate accounts for cash, fixed assets and other transactions.
Prepared monthly closing entries for multiple companies' books of records.
Reviewed invoices for accuracy and completeness prior to payment processing.
Reported on financial results including balance sheets, income statements, cash flow statements.
Performed general ledger reconciliations on a timely basis.
Performed audits of operational and financial areas to check compliance.
Maintained up-to-date knowledge of Generally Accepted Accounting Principles guidelines.
Managed inventory and supplies to ensure materials were available when needed.
Processed new employee paperwork and entered information into payroll system.
Maintained up-to-date payroll records by recording employee exemptions, transfers and resignations.
Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
Indiana State Board Of Accounts - Field Examiner
Indianapolis, IN
01/2016 - 08/2017
Performed detailed analysis of financial statements, identifying discrepancies and potential risks
Prepared clear and concise audit reports summarizing findings, recommendations, and action plans
Identified areas of improvement in clients' financial processes and provided actionable recommendations
Evaluated the adequacy of risk management practices within client organizations
Verified accuracy of financial records by conducting sample testing on transactions and account balances
Assisted in the development of audit programs tailored to specific client needs
Conducted interviews with key personnel to gain insights into business operations and control systems
Reviewed company policies and procedures to ensure compliance with regulatory requirements
Collaborated with cross-functional teams to gather relevant data and documentation for audits
Developed and implemented audit procedures to assess the effectiveness of internal controls
Conducted comprehensive financial audits for clients, ensuring compliance with accounting standards and regulations
Indiana State University - Customer Service Representative
Terre Haute, IN
01/2013 - 12/2015
Provided exceptional customer service to ensure customer satisfaction.
Implemented innovative methods for streamlining the customer service process.
Prepared and evaluated CRM reports to identify problems and areas for improvement.
Updated databases with new and modified customer data.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Developed strong relationships with customers by providing personalized assistance and support.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Conducted regular follow-up calls with customers after resolving their issues.
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