Human Resources Quality Manager

DOUG BURCKHARDT

Cell: 480-***-**** Email:************@*****.*** LinkedIn:Doug Burckhardt

PROFESSIONAL SUMMARY:

Accomplished QSHE Manager with extensive experience in quality management, safety, and process improvement within the aerospace and logistics industries. Skilled in auditing, compliance, and continuous improvement initiatives aimed at driving operational excellence. Demonstrated leadership in cross-functional collaboration, training, and adherence to regulations. PROFESSIONAL EXPERIENCE:

Kuehne+Nagel Inc., Tempe, AZ

Senior QSHE Manager (Quality, Safety, Health, Environment) 2021 - Present

● Lead QSHE initiatives across multiple Honeywell locations, ensuring compliance with ISO9001 and AS9100 standards.

● Audit and update common work instructions across sites to align with corporate and regulatory requirements.

● Conduct weekly meetings to address QSHE concerns, incident reports, and strategies for continuous improvement.

● Collaborate with Continuous Improvement, National QSHE, and HSE teams to enhance process efficiency and workplace safety. Serve as a subject matter expert, providing guidance on QSHE policies and best practices.

● Published Daily Safety Messages (DSM) from 2020 to 2024, contributing to national safety awareness programs.

Local QSHE Manager (LQM) - Tempe Site 2017 - 2021

● Managed site-level QSHE compliance, conducted audits, and performed risk assessments.

● Developed a hand tool training program and created a first-day training framework for new hires.

● Implemented a safety walk tracking system to improve workplace safety visibility and engagement.

● Led safety committees and compiled OSHA 300 logs to ensure regulatory compliance.

● Launched a daily safety message initiative for all KN Honeywell sites in 2020. Production Supervisor 2015 - 2017

● Supervised production workflows, ensuring SAP demand fulfillment and operational efficiency.

● Designed and implemented Excel-based KPI tracking and an error-tracking Pareto database.

● Developed and refined operational forms to improve data collection and reporting. Spiral, Inc. (formerly OEM Logistics Support Inc.), Tempe, AZ Warehouse Manager & Production Control 2011 - 2015

● Managed warehouse operations, procurement, and production planning.

● Oversaw billing, personnel scheduling, and SAP-based demand forecasting.

● Supervised quality control for customer kits and inspected aerospace components. Sprial, Inc. (formerly OEM Logistics Support, Inc.), Tempe, AZ, continued Quality Manager 2007 - 2015

● Led AS9100-compliant quality management systemimplementationand audits.

● Maintaineddocument control, work instruction updates,and production oversight.

● Developed quality assurance strategies to improve inspection and compliance processes. Lead Inspector 2005 - 2007

● Conducted final-out aerospace inspections per blueprint specifications.

● Developed standardized work instructions and document numbering systems.

● Assisted in production control and inventory management using SAP. Berry Bros and Paul Bunyan Firewood, Tempe and Guadalupe, AZ Logistics, Sales, and Inventory Support 2001 – 2005

● Managed sales and operations for customer pickup yard.

● Planned routes and organized loads of various types of firewood for multiple accounts.

● Performed basic repairs on mechanical equipment.

● Scheduled routine maintenance of company vehicles.

● Supervised workers and monitored inventory.

ON Semiconductor (Formerly Motorola), Phoenix, AZ

LAN Administrator 1998 - 2001

● Installed, maintained, and updated NT 4.0 systems across manufacturing and office environments.

● Managed TCP/IP configurations and software deployment for 200+ workstations.

● Maintained system documentation and troubleshooting logs. Desktop Support & Data Tracking 1996 - 1998

● Provided technical support for over 120 Macintosh systemsin office and fab environments.

● Designeddatabases for tracking wafer yield and portfoliomanagement.

● Developed a training compliance tracking system, earning a bonus award. EDUCATION:

● Bachelor of Science in Computer Information Systems(Magna Cum Laude) Western International University, Phoenix, AZ - 2005

● Additional Coursework: Business, Marketing, Management,Accounting, Economics, and Computer Science.

CERTIFICATIONS & SKILLS:

● OSHA-30 Certification

● ISO9001 and AS9100 Compliance

● Safety Audits and Risk Assessments

● Quality Management and Regulatory Compliance

● Leadership and Training Programs

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