Customer Service Palm Desert
Resume:
LAURA
FESS
***************@*****.***
Palm Desert, CA 92255
Bold Profile
Diligent Desired Position with proven aptitude for creating stylish and personalized looks that enhance client satisfaction. Leveraged diverse range of techniques to achieve consistently high-quality results. Demonstrated expertise in color treatments and precision cutting while maintaining strong focus on client relationships and adaptability to trends.
Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features
.Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
PROFESSIONAL SUMMARY
I'm extremely adept with color. I
usually specialize in long hair but
have taken classes from Vidal
Sassoon for shorter cuts, especially
A-Lines. My approach to hair has
always been to look natural, while
making people who prefer to look
more punk is fun as well. I've been
extremely blessed to have had all
the education I've had to master my
craft.
SKILLS
Palm Springs Beauty College
Palm Springs, CA • 05/2002
Cosmetology : Hair And Skin
Westminster College
Seal Beach, CA • 06/2000
Associate Degree In Art Design :
Art Therapy
EDUCATION
I'm currently involved with Aveda
Pure Pro. It's a great platform for
continuing your journey in learning
new and innovative hairstyles and
CERTIFICATIONS
Aveda - Hairstylist
La Quinta Beauty - Hairstylist
La Quinta, CA • 02/2013 - 04/2025
Built long-term customer relationships through exceptional hairstyling services.
Tangled Salon - Hairstylist
Palm Desert, CA • 01/2010 - 06/2021
Gained invaluable education while providing high-level support. The experience I had with this salon was a major learning experience teaching me how to grow my business and retain the wonderful people I was working with.
Tropical - Wait Staff Member
Palm Springs, CA • 04/2016 - 04/2021
Provided drinks, food, and superior service under demanding conditions. Cactus Jack's - Bartender
Indio, CA • 04/2010 - 04/2013
This was a fun and relaxing atmosphere to be apart of. They are an infamous place out here, providing the best food and drinks in this end of the valley. I was responsible for opening the bar, inventory, stocking and serving the best drinks and food we had to offer. Not to mention the the smiles for every customer and the best service. WORK HISTORY
Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
•
• Developed loyal clientele through superior customer service.
• Processed payments to ensure seamless service.
Elevated client happiness by offering tailored haircut and coloring solutions.
•
techniques. I also have a
certification for the ability to apply
eyelash extensions.
GOLDWELL - Goldwell Representing
San Diego, CA • 04/2005 - 06/2009
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
•
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance. Demonstrated respect, friendliness and willingness to help wherever needed.
•
• Passionate about learning and committed to continual improvement.
• Paid attention to detail while completing assignments. Strengthened communication skills through regular interactions with others.
•
Adaptable and proficient in learning new concepts quickly and efficiently.
•
Learned and adapted quickly to new technology and software applications.
•
With Goldwell I was able to branch out and see all the different types of ways people run their businesses. It helped me to see what I can do better to making my own businesses successful. All while helping people better understand how to properly utilize color to better serve their business.
ACCOMPLISHMENTS
I'm on the board of Locks of Love. Being a cancer survivor and having clients who have gone through the pain of losing their hair while devastating can find solutions to help them feel beautiful. AFFILIATIONS
Italian
Professional Working
LANGUAGES
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