Customer Service United States

Alphonse Zamora-Knox

Hopkins, United States, 763-***-****, ****************@******.***

PROFILE Dynamic customer service professional with over a year of experience in the food industry, dedicated to creating exceptional dining experiences. Demonstrated expertise in effective communication and interpersonal skills, ensuring customer satisfaction and fostering positive interactions. Committed to maintaining a clean and welcoming environment while efficiently managing service tasks. Passionate about teamwork and dedicated to delivering outstanding service, contributing to a cohesive and productive atmosphere. EMPLOYMENT HISTORY

Sep 2017 — Aug 2018 Customer service presenting guests with food, HyVee Robbinsdale

• Responsible for serving people, Customer service as well as writing their tickets, cleaning up after closing Jan 2017 — Sep 2017 Produce/Stocker, Cub Food Robbinsdale Stocking Produce, set up displays, remove expired goods, recycle cardboard boxes Aug 2018 — Apr 2019 Cashiering, Broadway Pizza Robbinsdale Customer Service, Cashiering, Taking Food Orders, Preparing Food May 2019 — Jul 2021 Crew Member, Culverts Plymouth Jul 2021 — Oct 2021 Landscaper, Carrons Golden Valley Driving to work sites, cleaning gutters, climbing ladders, customer service Dec 2021 — Nov 2022 Fry Cook, Top Golf Brooklyn Center Cooking customers food orders, multitasking, cleaning Dec 2023 — Dec 2024 Lead Cashier/Car wash Attendant, Holiday Station Plymouth Customer Service, Lead Cashier, Stocking, Cleaning, Car Wash Attendant, Guiding cars into stall, Spraying cars down

Dec 2024 Snow Removal, Dave's Snow Removal Plymouth Customer Service, Snow Removal, Shoveling, Driving to work Site EDUCATION

Sep 2016 — Jun 2020 Diploma, Armstrong HS Plymouth Graduated

SKILLS Critical thinking and problem

solving

Expert

Decision Making Expert

Adaptability Expert

Ability to Work Under Pressure Expert

Ability to Multitask Expert

Teamwork Expert

Communication Expert

Fast Learner Expert

Ability to Work in a Team Expert

Customer Service Expert

Communication Skills Expert

Interpersonal Skills Expert

Active Listening Skills Expert

Fundraising Expert

Foreign Languages Expert

Friendliness Expert

Hard Work and Dedication Expert

Passionate Expert

Team Working Expert

LANGUAGES English

EXTRA-CURRICULAR ACTIVITIES

Jan 2016 — Jun 2017 Police Explores Program, Plymouth Plymouth Police training, ride along, charity work

Jun 2006 Lego's, Self

Building and concentrating, reading instruction to complete project Jun 2016 Reading/ Studying History, Self Hopkins

I love reading about WWII, love Veterans and I have respect for people that served in the Military

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