Customer Service Data Entry
Resume:
Carson Collins
Waterford, MI *****
***************@*****.***
Work Experience
Health Enthusiast
The Vitamin Shoppe-Auburn Hills, MI
January 2024 to Present
• Enhance customer satisfaction by memorizing and becoming familiar with all store products
• Assist and advise customers on supplemental products based on learned and previous knowledge and expertise
• Complete transactions while engaging in conversation and customer service
• Inventory items and restock store shelves bi-weekly as shipments arrive
• Manage store cleanliness and organization on a weekly basis Team Member
DICK'S Sporting Goods-Auburn Hills, MI
October 2024 to January 2025
• Collaborated with team members to achieve project goals and deliver high-quality results
• Contributed innovative ideas and solutions during team meetings, leading to improved processes and outcomes
• Demonstrated strong teamwork skills by actively participating in group discussions and brainstorming sessions
• Took initiative to help teammates with their workload during busy periods or when facing tight deadlines Sales Porter
Shea Buick GMC-Flint, MI
September 2023 to October 2023
• Ensured a smooth and efficient customer experience
• Maintained and organized the sales showroom and vehicle lot
• Assisted customers by carrying their purchases, providing information, or directing them to the appropriate department.
• Enhanced customer satisfaction and boosted sales performance by supporting the sales and service department team
• Re-programmed key fobs according to vehicle classification Lock Service Technician
Access Control Locks-Sterling Heights, MI
June 2023 to August 2023
• Removed broken and faulty access recognition key locks at regional hotel chains
• Assisted business owner in reprogramming and replacing guest room access codes and mechanisms for improved security
• Traveled regionally in the state of Michigan and in Indiana to service customers within the business owner's clientele base
Cashier
Ace Hardware-Clarkston, MI
February 2023 to June 2023
• Provided exceptional customer service by assisting customers with shopping needs
• Accurately processed customer purchases while handling cash and electronic payments
• Maintained a clean and organized storefront and checkout area
• Assisted customers with product inquiries, locating of items in the store, and promoting Ace Hardware's loyalty programs and special offers
• Consistently demonstrated a friendly and approachable demeanor, ensuring a positive shopping experience for customers while contributing to the overall success of the store Chick-Fil-A Team Member
Chick-fil-A-National City, CA
May 2021 to July 2022
• Crossed an international border and commuted 1 hour each way for my work shifts demonstrating dedication and commitment to the team
• Assisted in the training and development of new hires
• Provided exceptional customer service and ensured a positive dining experience for guests
• Keyed in and prepared customer orders with accuracy and efficiency in a fast-paced environment according to company standards
• Maintained a clean and organized workspace and storefront
• Upheld the company's values and reputation for excellent service, demonstrating strong communication and teamwork skills
Education
Associate's degree in Applied Science
Oakland Community College - Auburn Hills, MI
January 2024 to Present
Skills
• Organizational skills (5 years)
• Physiology knowledge
• Communication skills
• Team Player (5 years)
• Time management
• Landscape maintenance
• Computer skills (5 years)
• Eager to learn
• Anatomy knowledge
• Lawn care
• Creative
• Customer service
• Fast learner
• Sales Support (4 years)
• Strong work ethic (5 years)
• Documentation review
• Childcare
• Leadership Skills (3 years)
• Competitive Archery (6 years)
Awards
State Games of America Bronze Medalist
August 2017
• Qualified through Jr. Olympic Archery Development program at Demmer Center in East Lansing, MI
• Received years of coaching and guidance in Archery under Glenn Bennett, receiver of the Rings of Gold Award, given by the US Olympic Committee
• Competed in indoor and outdoor Archery tournaments at the national level for multiple years
• Awarded with the Bronze medal for my age group at the State Games of America in 2017 Certifications and Licenses
Driver's License
June 2021 to June 2027
BLS Certification
July 2024 to July 2026
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