Business Travel Social Media
Resume:
KADY-ANN WINT
CONTACT
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08859
PROFESSIONAL SUMMARY
Seasoned Sales and Business
Development professional that
understands the competitive
landscape and does what it takes to
secure the business in order to meet
or exceed revenue expectations,
financial objectives and targets. Goal
oriented, results and relationship
driven. Sales management experience
establishing key relationships with
corporate clients and agencies to
ensure maximum exposure and
increased ROI for customers and
growth in property profitability. Keen
insight and intuition for identifying
and implementing methods to
increase revenues.
SKILLS
Refined written and verbal
communication and multi-tasking
skills; Proficient in computer
knowledge, sales and marketing;
Ability to work effectively under
time constraints and meet
deadlines; Ability to prioritize, plan,
organize, and delegate; Leadership
skills to motivate and develop
staff and ensure accomplishment
of goals; Proficient in Delphi,
Delphi Diagrams, Meeting Matrix,
Hotelligence, Cvent, Meeting
EXPERIENCE
CHIEF CREATIVE DIRECTOR Jan 2012 Current
Kouture Events, Parsippany, NJ
Plan, design and produce events while managing all project delivery elements within time limits; Liaise with clients to identify their needs and to ensure customer satisfaction; Launch all marketing campaigns (digital, print and social media); Aggressively gather information on each project to achieve quality event productions; Solicit new and existing clients for new business; Budget recommendation and review; Assist with negotiations for vendor contracts; Make travel and accommodation arrangements; Event design-ensure appropriate décor (floral, linens, color schemes, etc.); Create and revised room layouts for each event; Propose new ideas to improve the event planning and implementation process; Serve as liaison with vendors on event related matters; Assist with managing on-site production and cleanup for events as necessary; Prepare banner, labels, nametags, materials, packages, gift bags, registration lists, seating cards etc.; Close out all events as required. BUSINESS TRAVEL SALES MANAGER Oct 2018 Nov 2021
Andaz Wall Street, Hyatt Corporation, New York, NY Assist Director of Sales meet/exceed targeted Business Travel revenue goals by soliciting new and existing accounts through telephone prospecting, outside sales calls, sales blitzes, site inspections and written communication; Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales; Research, develop and maintain marketing opportunities within business travel accounts by utilizing Hotelligence & Costar reports, comp set knowledge, business travel publications and industry trends; Handle account details so that all pertinent aspects of solicitation and closing are complete and documented; Coordinate various departments' participation in servicing accounts; Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account; Maintain current/updated client contact information, telephone, emails etc. Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers; Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required; Attend trade shows, community events and industry meetings; Support Director of Sales in all aspects of team building, ownership and revenue meetings, lunch/site visit appointments, networking events; Ensure marketing tools/documents/meeting materials are current and up to date; Daily review of reservation system to identify VIP arrivals in order to prepare VIP amenities, welcome letter, upgrades etc.
BUSINESS TRAVEL SALES MANAGER Oct 2016 Sep 2018
Aimbridge Hospitality, Dallas, TX
DoubleTree by Hilton Dallas – Campbell Centre, Solicit assigned accounts to achieve or exceed budgeted rooms revenue to improve performance in the marketplace; Research, develop and maintain marketing opportunities within business travel accounts by utilizing Hotelligence reports, comp set knowledge, business travel publications and industry trends; Make appointments and cold calls to consistently prospect accounts for all direct sales segments; Assist in implementing special promotions relating to business travel segment i.e Sales blitzes, client events etc.; Grow existing relationships with assigned corporate K
W
Broker, Costar and Lanyon;
Knowledge of hotel operations,
including marketing plans, security
and safety programs, preparation
of business plans, budget
forecasting, quality assurance
programs, hospitality law; Marriott
Certified Wedding and Meeting
planner; Master Connections
Certification
REFERENCES
References: Furnished upon request
accounts through frequent visits, market knowledge and relationship building; Attend trade shows, community events and industry meetings; Ensure marketing tools/documents/meeting materials are current and up to date; Daily review of reservation system to identify VIP arrivals in order to prepare VIP amenities, welcome letter, upgrades etc.;
Successfully ended Q2 and Q3 of 2017 at 106% and 110% respectively to a goal of $547k.
DIRECTOR OF BUSINESS TRAVEL Aug 2013 Oct 2016
InterContinental Hotels Group, Dallas Addison, TX
2016 Director of Business Travel
Manage Individual Business Travel, Tour & Travel, Leisure, and FIT Wholesalers accounts to achieve optimal occupancy, rates and guest satisfaction; Loyalty rewards program leader. Research, develop and maintain marketing opportunities within business travel accounts; Attend trade shows, community events and industry meetings. Successfully ended Q1 and Q2 of 2016 at 100% and 125% respectively.
2014-2015 Business Travel Sales Manager
Successfully ended 1st full quarter (Q4 2014) of selling this segment at 100% of quarterly goal-a 12% increase to previous 8 quarters; Generated and exceeded revenue goals for 2015 by 125%; Continue to grow revenues by moving market share and bringing new and repeat business to hotel; Team lead for sales blitz and planning for client events designed to increase business leads and transient traffic; Loyalty rewards program leader. Research, develop and maintain marketing opportunities within business travel accounts; Attend trade shows, community events and industry meetings. Member of Global Business Travel Association
2013-2014 National Sales Manager
Responsible for generating sales revenue for the group sales segment; International Corporate Market 10+ rooms and Domestic Express Corporate 10- 50rooms peak for 528 guestrooms key property, with approximately 100,000 square feet of meeting space; Solicit new and existing accounts via telephone prospecting, outside sales calls, site inspections and written communication; research of competition's products, services and pricing to develop strategic business plans; Determine sleeping room and function room rates and negotiate contracts; Develop sales plans and strategies to meet or exceed revenue and room night goals. Generated and exceeded revenue goals for 2014 at 139%, which resulted in annual production of over $1 million. Developed and increased revenue for the international market segment by 12% EXECUTIVE MEETINGS MANAGER Oct 2010 Apr 2012
HEI Hotels and Resorts, DFW Marriott Hotel & Golf Club, Fort Worth, TX Covered all market segments; Steady focus on prospecting – solicit new and existing accounts to meet and exceed revenue goals via telephone prospecting, outside sales calls, site inspections, sales blitz and written communication; research of competition's products, services and pricing to develop strategic business plans; determine sleeping room and function room rates and negotiate contracts; Develop sales plans and strategies to meet or exceed revenue and room night goals; Handle account details so that all pertinent aspects of solicitation and closing are complete and documented; Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers; Participate in daily business review, staff pre-convention, training and other sales-related meetings; Participate sales blitzes; Knowledge of market trends, competition and key customers of the hotel; Understanding of both monthly forecasting and the annual budgeting process; Work with outside vendors to ensure client satisfaction for all events/groups; Quickly evaluate alternatives and decide on a plan of action when necessary. Embassy Suites Hotels Orlando, FL Accounting Agent Responsible for the processing, recording, and billing of hotel's outstanding balances; Compile and sorts documents, such as invoices and checks, substantiating business transactions; frequent collection calls made on all outstanding balances owed to hotel; Reconcile bank accounts with daily cash reconciliation journal and monthly to General Ledger; Prepare and post invoices and credit and debit memos; Validate deposits in transit; Reconcile credit card back-up to General Cashier Summary and inform Controller of any discrepancies; Maintain accurate and legible logs for all credit cards; Set up new vendor accounts in accordance with established policy; Compose Daily Deposit reports, Daily hotel report, and Tax Reconciliation report; knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities; Daily communication with guests who require assistance with individual billing needs, resolve billing issues and respond to guests' request for information; respond to corporate inquires that are related to accounting; Resolve charge back inquiries; Assist with guest check in/out process when necessary; Work closely with Assistant Controller.
REAL ESTATE AGENT Apr 2005 Aug 2007
Geri Lavoro Real Estate, Brooklyn, NY
Promote purchase, sale or rental of properties through open houses, engagement in multiple listing services and advertisements; Evaluate clients' financial abilities and research/suggest properties within their buying power; Inspect conditions of premises and inform property owners of maintenance needs; Establish and maintain network of mortgage lenders, contractors and legal attorneys; Compile lists of real Estate properties with details regarding location, square footage and features; Prepare necessary paperwork such as closing statements, deeds, contracts, purchase agreements and leases; Advise clients of market conditions; Perform comparative market analysis to estimate properties market value; Draft marketing materials for property listing and open houses.
ACCOUNTS RECEIVABLE AGENT Jan 2003 Jan 2007
Starwood Hotels & Resorts, New York, NY
FIT/WEB Billing- Responsible for the processing, recording, and billing of hotel's outstanding balances; Frequent collection calls made on all outstanding balances owed to hotel; prepare and analyze data figures and transcriptions prepared on and generated by computer; knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities; Proficient in Galaxy
EDUCATION
ACCOUNTING MAJOR
St. John's University, NY Jamaica
Dean's List Honoree, 3 semesters.
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