Human Resources Social Media

Debra Waring

469-***-**** *******@**********.*** /linkedin.com/in/debra-bertolino-waring-2a980811

Frisco, TX

Exceptional Manager with over 20+ years of experience in customer retention, human resources, and operations. As a seasoned manager, I have consistently demonstrated the ability to lead by fostering collaboration, setting clear expectations, and ensuring accountability. I am extremely approachable, and that helps foster said communication.

My experience includes overseeing complex projects in high-pressure environments, where I have excelled at aligning team efforts with organizational goals.

Effective trainer, communicator, and result-oriented leader. Proven track record of utilizing strong organizational, planning and communication skills towards improving operational efficiency.

AREAS OF EXPERTISE

System Implementation Product Integration Personnel Management Business Process Mapping Retention Negotiation Cross-Functional Collaboration Salesforce Management Hubspot Management Strategic Planning Organizational Leadership Presentation Facilitation Conflict Resolution Schedule Coordination Data Management Contact Management Process Improvement Data Analysis Research Reporting Problem Solving Training Facilitation Interpersonal Skills Verbal & Written Communication Event Planning Community Outreach Collaboration Sales Facilitation Quality Call Scripting KPI Management

TECHNICAL SKILLS

Salesforce Hubspot Vanillasoft MBO Jane Microsoft Suite Teams Google Suite AuthorizeNet CallIo Ring Central DOMO Seamless Ai ChatGPT Adobe CapCut Microsoft SalonBI Illustrator REV

PROFESSIONAL EXPERIENCE

General Manager 08/ 2024 - PRESENT

Slant Enterprises Castle Hills, TX

Increased revenue by 26% in the first 3 months

Hired and trained team

Inventory and purchasing, saving 7% over prior months

oFinding new vendors and cutting non usable consumables from budget

Current Successes and Implementations

oCollaborate with corporate to attain 100% compliance and training protocol.

oInitiated new social media accounts and content

oProvided constructive feedback to the floor manager on the sales bootcamp I brought into play. The results of this program increase the pipeline of sales and new customers over 12% in 90 days.

oCreated and designed individualized, customized and creative motivations and hybrid training courses to align with stylist needs and

Salon Coordinator 06/ 2022 - 06/2024

Waxonomy LLC Frisco, TX

Launched brand new business into a very successful and profitable entity in 24 months

Vetted new hires, designed schedules and managed quality

Created Social Media accounts and managed them for the first 6 months, then outsourced a media company to manage.

Brought USA Compliances into 100% from 0% in 6 months

Maintained licenses, inspections and insurances

Performed monthly commissions spreadsheets

Produced events to launch business

COO 06/ 2017 - 06/2023

Rainmaker NBD Sherman, TX

New Business Partnership (Ground up)

Designed all internal training and call scripting

Hired and trained all new personnel

Maintained over 1 Million contacts across several databases

Maintained licenses, inspections and insurances

Performed monthly commissions spreadsheets

Managed all company travel

Assisted in sales that resulted in profitable revenue after the first 8 months

Director of Research and Office Manager 09/2008 – 05/2017

OnTarget Partners LLC – Frisco, TX

Head of the Research department, increasing database from 7,000 contacts to over 60,000 (clean and vetted) in my first year

Hired, trained and managed a team of 7 – 10

Most successful division in the organization

Planned and coordinated community outreach and volunteer events

Company branding and marketing

Spoke to all clients with the Exec team to understand and implement services needed correctly

Supply management, maintenance, payroll and personnel were all under my guidance

Qualified for all top performance awards for each year in the company

EDUCATION

Bachelor of Science, Psychology

Kean University - Union, NJ

Associates of Science, Biology

Harvard University- Cambridge, MA

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