Customer Service Inventory Management
Resume:
To whom it may concern:
I would like to take this opportunity to express my interest in the position that you have open. I believe with my skill set, experience, leardership, strong customer service experience and problem solving. My diverse skill set will make me a competitive candidate. Professional Summary
I had the privilege to work in four different industries with various experience. Customer service, Sales both inside and outside, Warehousing shipping and receiving, Distribution, Inventory, Banking, and Sub- contracting. As a owner, manager, supervisor, and other leadership roles. Proven track record of delivering result and team building. Please take a moment to review my resume in which details my experience andaccomplishments. I look forward to speaking with you.
Mobile 972-***-**** text friendly or email me at **************@***.***. Thank you in advance for your time and consideration.
VIDAL GUTIERREZ Jr.
9024 NEWHALL ST DALLAS TX, 75232 972-***-**** **************@***.*** PROFESSIONAL EXPERIENCE
Warehouse Manager, RPM Expedite USA November 2022 – present
• Oversee all aspects of warehouse operations, including receiving, storage, inventory management, and order fulfillment, ensuring efficient and timely execution of tasks.
• Utilize warehouse management systems (WMS) to track inventory levels, monitor stock movement, and generate reports for inventory analysis and forecasting.
• Conduct regular inventory audits and cycle counts to reconcile discrepancies, identify root causes, and implement corrective actions to improve inventory accuracy.
• Successfully implemented a new inventory management system, reducing picking errors by 20% and improving order accuracy.
Warehouse Supervisor, RPM Expedite USA Nov 2021-2022
• Train, supervise and evaluate the performance of assigned warehouse employees
• Assign workloads to warehouse workers.
• Receive, unpack, pack, load, issue, store, and deliver materials, supplies or equipment
• Complete slips for shipments as assigned
Manager, Isabel’s Services 2015-2021
• Managed a commercial janitorial service with under 50 employees and contractors
• Built and maintained relationships with managers, supervisors, leads in order to execute and provide productive scheduled services
• Provided Day/Night commercial cleaning services for general building and warehouse offices, showrooms, restrooms, and break areas
• Followed and complied with all OSHA guidelines
Manager, Go Lime Green
2010-2015
• Managed sales team
• Made outbound and inbound cold calls for new customers
• Build and maintained new and existing customers database
• Handled all customer service issues with new and existing customers
• Invoiced and performed collection calls
• Negotiated all fruit and vegetable rates with local and out of country farmers. Negotiated with all local produce companies and brokers
• Built new and existing relationships with transportation companies
• Managed and setup all deliveries and pickups
• Quality control and inspection of all produce
• Managed climate-controlled storage warehouse to meet and maintain FDA approval Business Banker, Bank of
America 2005-2010
• Proactively meet with customers face to face and over the phone to inquire about their financial needs and provide products and services recommendations
• Helped build new and deepen existing customer relationships for the bank
• Meet sales objectives contributing to the success of the bank
• Lobby leadership and handled any customer service issues for customers DMN, Sales Executive '99-2004
• Publications of service: Real Estate Classifieds, Working Smart recruitment publication, La Fuente a Spanish publication.
• For all three sections of the paper I provided efficient sale recommendations and services for advertises
• Consistently building new and existing business relationships while increasing business revenue by 60%
Education and Licenses
D.C.C.D at Mountain View College.- Associates Degree Skyline Center High School - Diploma
Insurance School of Insuranceoperty and casualty licenses
(In progress)
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