Property Manager Tech Support

msyoyoa*@Yolanda gmail.com Johnson Avondale, OH

WORK HISTORY

Office Admin at Places for the Heart Realty

**/**** - **/**** (2 years)

I used Rapatoni MLS Software to entered listed properties for agents Taught by Bob Halko I also kept

track of all actions needed per agent for all listings property Receiver Property Manager at George W. Fels Court 03/2006 - 04/2012 (6 years)

I updated leash ledger showed units and received rents from tenants keep track of maintenance work

orders and vendor progress. I also assisted in lifting City orders of distressed properties.

at Convergys

05/2012 - 09/2014 (2 years)

Convergys Tier 2 tech support

Teir 2 tech support for ATT U Verse and business customers Call center tech support for U verse

Business customers Having problems with cable internet or Phone services Payroll clerk at Luxotica

09/2014 - 08/2015 (1 year)

I would take calls from all over the world and process and or fix and payroll issues following the

laws that govern for each time zone or geographical location i.e., in California if you fire someone

you have to have there final check at time of letting go if check is not present EE (employee)

receives standard full time pay til the date of processing If it takes 3 weeks the get 120 hrs

Property Manager at Keller Williams advisors Staffmark 10/2015 - 11/2022 (7 years)

I successfully managed urban distressed properties showed units collected rents dealt with tenant

related issues, used Buildium property management software to keep track of bills invoiced rent

ledgers and tenant complaints I filled in when others quit and took on more responsibilities as

needed entered rents into tenant ledgers served 3 day notices also used my previous contacts of

vendors and caseworkers to keep properties in great condition and tenant work orders complete.

Worked with Vendors to remove City orders and established a relationship of trust with inspectors

that building would be compliant from physical inspections and Photo inspections

EDUCATION

Walnut hills High School

Graduated 1989

High School

University of Cincinnati Hondros College of Real estate Graduated 2004

SKILLS

customer service, 16 years

time management, 18 years

administration, 16 years

real estates, 15 years

leasing (contract law), 0 year

property management software, 8 years

coordinating, 0 year

customer satisfaction, 0 year

LANGUAGES

English, Bilingual

SOCIAL NETWORKS

Facebook, https://Robyn Cusato

Twitter, https://N/A

Linkedin, https://www.linkedin.com/in/melanieblazevic ABOUT ME

I served in the military

I have a drivers license

I have management experience : 18 years

I have a security clearance

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