Inventory Control Specialist
Resume:
Brittany Neal
Inventory Specialist
Abingdon, MD 21009
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Inventory Control
Amazon Warehouse-Aberdeen, MD
March 2024 to October 2024
- Managed and maintained accurate inventory records for Amazon's warehouse operations.
- Conducted regular stock checks and audits to ensure inventory accuracy.
- Utilized Amazon's inventory management software to track and update stock levels.
- Coordinated with suppliers and logistics teams to ensure timely replenishment of inventory.
- Implemented best practices for inventory storage, organization, and safety standards.
- Analyzed inventory data to identify trends and optimize stock levels, reducing excess inventory and stockouts.
- Assisted in the development and execution of inventory control policies and procedures.
- Trained and supervised team members on inventory control processes and systems Mediation Coordinator
AmeriCorps-Baltimore, MD
June 2023 to December 2023
Volunteer position for Community Health Pathways program Mediation intake
Filing intake and session information
Participated in mediation training.
Maintained client records
Delivery Station Liaison
Amazon DSP-Dundalk, MD
October 2021 to June 2023
• Communicating with customers directly via phone and email
• Resolving conflicts and setting appropriate expectations with customers
• Clearly understanding and responding appropriately to, the issues that customer present.
• Working autonomously, making complex analytical decisions with little or no guidance.
• Communicating with third party couriers
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• Provides on-site localized customer service to enable effective realtime investigation of a parcel's location and how Amazon can deliver it to the customer as quickly as possible.
• Provides an avenue that allows customers to contact local experts so they can get more accurate and up-to-date information about their orders and how Amazon is addressing any delivery issues.
• Attends regular face-to-face meetings with third party Delivery Service Providers to effectively advocate for the customer and drive re-attempts, including shipment “rescue routes” where possible. Inventory Clerk
Kuehne+Nagel-Aberdeen, MD
March 2021 to August 2021
• Maintaining and updating records.
• Counting materials, equipment, merchandise, or supplies in stock.
• Reporting discrepancies between physical counts and computer records.
• Developing/improving upon inventory management procedures.
• Stocking and distributing supplies, equipment or merchandise.
• Compiling balance, price and cost reports.
Warehouse Associate (Temp)
XPO Logistics-Aberdeen, MD
August 2020 to October 2020
• Maintained a safe working environment
• Picked, packed, and shipped items
• Made sure all items were clean
• Inspected equipment
• Staged orders
• Worked in a retail warehouse
Inventory Coordinator
The Container Store-Perryman, MD
March 2020 to May 2020
• Research and correct issues with outgoing orders.
• Manifest completed orders.
• Complete daily cycle recounts to ensure proper inventory adjustments.
• Adjust out damaged inventory.
• Communicate with other coordinators and system planners to replenish trucks for stores.
• Carry out cross dock audit.
• Monitor progress of employees to ensure that they follow SOP.
• Find issues with totes in hospital lanes and find/scratch missing items.
• Track and research missing/incomplete orders.
Inventory Associate
Amazon Fulfillment Associates-Baltimore, MD
January 2019 to December 2019
Keep track of inventory using RF scanner, Amazon computerized systems and other tools. Practice loss prevention by replacing misplaced items. Pick necessary items for immediate freight.
Slight use of pallet jacks and VRC.
Simple bin, cycle and simple record count.
Amazon robotics tech training (proficient in creating paths across amnesty floors via Kindle & SRBRS vest technology, reboot faulted drives, etc)
Proficient in using flat sorter.
Product addback training (damages, salvageable items scanned into system via RF scanner) Delivery Station Associate
Amazon Fulfillment Associates-Baltimore, MD
August 2018 to January 2019
Sort packages for delivery.
Scan and label boxes.
Direct traffic and assign routes to drivers.
Allied Barton Security Officer
Allied Universal-Baltimore, MD
November 2017 to March 2018
Patrol various posts and write a report on any activity. Access control. Housing as well as campus patrol Fulfillment Associate
AMAZON DISTRIBUTION CTR
February 2016 to June 2017
Proficient in picking, packing, item inventory, some shipping work and some loss prevention. Brief experience with amnesty department returning items to their rightful department Fulfillment Associate
Integrity Staffing Solutions
November 2015 to February 2016
Packing boxes, inventory, some problem solving as well as identifying damages on products. Personal Assistant to the Director of the Summer Medical/Dental Program Howard University-Washington, DC
January 2011 to March 2011
Answer incoming and place outgoing calls.
Organize files, schedules, paperwork and applications for the program. Schedule meetings for my supervisor.
Experience in Microsoft Office (Word, Excel)
Type and deliver memos for my supervisor.
Organize the office while my supervisor was in meetings. Education
Bachelor's degree in Psychology
Harford Community College - Harford County, Md
December 2023 to Present
High school diploma in General
Academy For College And Career Exploration - Baltimore, MD September 2007 to May 2008
High school diploma in General
Charles Herbert Flowers High School - Glenarden, MD September 2004 to August 2007
Some college
Skills
• Order Picker
• RF Scanner
• Picking and Packing Experience (6 years)
• Customer Service
• Materials Handling
• Receptionist (4 years)
• Warehouse Experience
• Inventory Control
• Security
• Typing (6 years)
• Inventory Control (6 years)
• Logistics
• Pricing
• Microsoft Word
• Personal Assistant Experience
• Phone Etiquette
• Inventory Clerk
• Administrative Experience
• WMS (5 years)
• Reach Truck
• Packaging (4 years)
• Computer Operation
• Microsoft Office (5 years)
• Order Fulfillment (4 years)
• Shipping & Receiving (4 years)
• Cashier (6 years)
• Inventory Control (4 years)
• Stocking (5 years)
• Warehouse Management
• Microsoft Powerpoint (5 years)
• Pallet Jack Experience (4 years)
• IT support (1 year)
• Data Entry
• SAP
• Loss Prevention
• Receiving (4 years)
• Stocking (2 years)
• Freight Experience
• Order Picking Experience (1 year)
Certifications and Licenses
it support certifucation
July 2023 to Present
future graduate of google it support certification program ( IT Support Certification
July 2023 to Present
Future graduate of Google IT Support Certification program (October 2023) Driver's License
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