Information Technology Project Management

David S. Monroe, MBA

*****.*****.******@*****.*** www.linkedin.com/in/dave-monroe 480-***-****

OBJECTIVE: Offer experience and skills to a company as VP of Information Technology Operations &/or Infrastructure

SUMMARY

Background includes 25+ years of successful experience in Information Technology Management and Technology leadership positions which have developed the following skills/experience:

Strong Leadership Experience

Problem-Solving Skills

Large-Scale Infrastructure Projects

IT Systems Administration

Support Rapid Growth

Network Engineering

Strong Project Management Experience

High Integrity

IT Infrastructure

Promote Collaboration

Multiple Leadership roles

Engineering Background

Influence on Best Practices

ITIL based Support

EDUCATION

Masters Degree - Business Administration (Arizona State University, Tempe, AZ)

Bachelors Degree - Computer Science / Mathematics (University of Colorado, Boulder, CO)

SKILLS SUMMARY

Leadership Skills

Global enterprise technology leadership skills with a positive attitude

Experience leading large complex technology projects affecting multiple business organizations

Manage large remote teams effectively

Experience managing external resources and complex internal technical staff

Building teams by being a strong mentor, using strategic direction, and problem management

Technical Skills

Strong platform experience in Windows, VMware, Office, G Suite, O365,

Extensive experience with Cisco networking equipment & network administration (Meraki & ASA)

Migration of physical hardware to cloud infrastructure utilizing AWS, G Suite, & Azure

Working experience with Cisco Switches, Call Manager, Firewalls, Palo Alto IDS/IPS appliances

Working knowledge of Data Center mechanics; including electrical and space capacity planning

Comfortable with FTP & SFTP data transfer technology

Communication Skills

Strong communication skills with the ability to coordinate projects across multiple business departments

Excellent analytical problem-solving skills with reliance on critical thinking

Collaborate with all departments to provide great business value

Use appropriate IT solutions to support and provide good business solutions

Organization and Planning Skills

Implement processes to achieve SOC II (SOX) & ISO 27002 certification

Change management, escalation management and business continuity planning

Develop, manage, implement 5 million dollar budget (operating budget and capital expenses)

Implement processes and standards to help reduce costs while focusing on resource management

Ability to understand regulatory requirements & legal requirements imposed on clients

Develop, plan, implement, and maintain information security policies

Implement new technology and business processes to achieve higher customer service levels

Develop short-term & long-term information technology strategy

Interpersonal Skills

Consistent, Reliable, Hands-on, Adaptable, Creative, Motivating, High-quality, Creative Thinking, Strong Analytical Skills, Impactful, Competitive, Strategic, Solutions Oriented, Passion, Flexible, Mentoring

WORK HISTORY

2016-Present Nexant, Inc/Resource Innovations – Vice President IT

●Manage 20 Remote technology professionals; Application Developers, System Administrators, Desktop Specialists, Network Administrators

●Key leader for the IT & SW integration & due diligence of 4 Acquisitions

●Successful decommission of 150+ servers & 45TB data movement to cloud

●Responsible for the smooth daily function of 1100 staff members

●Implement outsourcing of IT Helpdesk Remotely

●Manage 5M IT budget including the relationships of over 20 Vendors

●Active member of the company Leadership team

●Implement 24x7 Security Operation Center

2011-2016 Nexant, Inc – Director, IT Infrastructure

●Manage 17 IT professionals; Desktop Specialists, Network Administrators

●Responsible for smooth function of 180 Servers, 750 Users at 25 locations in 9 countries

●Develop and Maintain Infrastructure including network, voice, data, email, backup, and security tools

●Manage Network infrastructure consisting of Cisco & Juniper switches, routers, and firewalls

●Conduct monthly IDP security meetings reviewing logs, protocols, & metrics of Palo Alto Network devices.

●Manage 2M IT budget including the negotiation and implementation of vendor contracts

●Migrated PRIs to VOIP utilizing existing Cisco Call Manager, Cisco IP phones and IP Communicator

●Technologies leveraged within group (Network, Systems, and DevOps) ATT MPLS, Cisco ASAs, Cisco VPN, Cisco Catalyst and Nexus Switches, Barracuda Load Balancing, SD-WAN, MS Server, MS Exchange, Cisco Unified Messaging, Microsoft Office, VMware, Hyper-V, AWS, Cloud Computing, Linux, Apache, Oracle, SQL Server, MySQL, Java, C++, VB, php

2008 - 2014 Better Edge Technology (IT Consulting) - President

●Company founder.

●Created legal documentation including incorporation papers & operating agreement

●Built chart of accounts and all account process for client invoicing and vendor payments

●Developed all marketing materials, branding, attended all networking activities, and filled sales funnel

●Provided IT services; Infrastructure, Server Support, Networking, Desktop Support, Multiple Platforms

●Delivered Custom Software Development, Applications, Consulting, & Operational Support

●Support of Microsoft Server, Exchange Server, Office 2000-2016, IIS, & Windows XP, Vista, 7, & 10

●Hired, managed, trained a 15 person IT service professional team

●Support of Linux, Apache, MySQL, PhP.

●Responsible for sales, marketing, accounting, operations, safety, & resource management

1997 - 2008 Select 1/AUTO-logistics - VP of IT & Operations

●Implemented cloud based infrastructure for database and operations. Linux, Apache Web Server, MySQL DB, Php

●Developed an online bid management application for specialized vehicle transportation and logistics

●Designed, implemented, maintained network infrastructure. Windows Server, Cisco, Citrix

●Managed all 3rd party vendors, negotiated contracts, held vendors to required SLAs

●Created and managed corporate 14M budget. Boasted 32 straight profitable quarters

1994 - 1997 Intel Corporation - Sr. Software Engineer

●Lithography Intrabay Systems Engineer, Integration Team Leader. Responsible for the cross-site integration activities necessary to test the new Intrabay Automation System. This required the ability to plan, coordinate, and implement activities at all virtual integration test environments (four geographically separate locations)

●Systems Engineer. Test station controllers in fabrication plants.

1990 - 1994 American Express - Programmer/Analyst

●Design, develop, test, and implement a low airfare checking application. Query Airline booking networks and check currently booked reservation against refreshed air fares

Additional Skills/Interests

Adjunct Mathematics Professor (South Mountain Community College)

Skiing, Hiking, Boating, Ski Instructor, Spartan Challenge

ITIL v4 Foundation Certified

Cisco CCNA: Implementing and Administering Cisco Solutions (Certification Pending)

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