Customer Service, Medical Records, Sourcing, and Recruiting

KATRINA KELLY

**** **** **** ** ********, Georgia 30058 · 706-***-****

*********@*******.***

Healthcare Services Administration

Seeking a positon in the healthcare industry where I can grow and apply skills from my previous experiences and make a significant contribution in Health Services.

SKILLS

Talent Management

Time Management

Team Work

Customer Service

Problem Solving

Critical Thinking

Health Information Management

Sourcing/Recruiting

Planning/Research

Adaptability

Technical/Computer Skills

Administrative Skills

Medical Records

Metrics/Analytics

EXPERIENCE

SEPTEMBER 2022 - PRESENT

PHYSICIAN/APP SOURCING RECRUITER, US ACUTE CARE SOLUTIONS

Generate leads via cold calling, mass emails, and mass text campaigns through referrals, residency programs, fellowship programs, and conferences for NE and SE States and National Travel/Regional Travel positions in Emergency Medicine

MAY 2022 - AUGUST 2022

PHYSICIAN/APP SOURCING RECRUITER, ATRIUM HEALTH

Source and recruit qualified Physicians and Advanced Practice Providers for Behavioral Health, Oncology, Cardiology, Family Medicine, Internal Medicine, and Urgent Care in the North Carolina Region

APRIL 2017- MAY 2022

PROVIDER LOCATOR, SCP HEALTH

Source and recruit qualified Physicians and Advanced Practice Providers for Emergency Medicine, Hospital Medicine, Tele Hospitalists, Teladoc, Primary Care, Urology, Oncology/Hematology for 30 States

MAY 2011 – APRIL 2017

EMERGENCY DEPARTMENT RECORDS COORDINATOR, SCP HEALTH

Provide total support for the Medical Records Department. Compiles reports, maintains East Division Charts Receiving Log, create graphs and spreadsheets as needed. Prepare reports in Microsoft Word, Excel, and PowerPoint as needed, call or e-mail providers regarding incomplete charts, order, and track department office supplies

Communicate chart deficiency or quality errors for immediate resolution

Process patient records to produce a claim or billing statement in a timely and effective manner

MAY 2004 – MARCH 2011

REGISTERED DENTAL HYGIENIST, GEORGIA STATE LICENSE

Perform adult and pediatric prophylaxis, full mouth series x-rays manually and digitally

Performed scaling and root planing procedures, full mouth debridements, and collaborated treatment plans with Dentists and Dental Assistants

Provide patient education on dental health and procedures

EDUCATION

AUGUST 2013 – MAY 2015

MASTER OF SCIENCE IN HEALTH SERVICES ADMINISTRATION, STRAYER UNIVERSITY

LITHONIA, GA

JULY 2002 – MAY 2004

BACHELOR OF SCIENCE IN ALLIED HEALTH SCIENCES, MEDICAL COLLEGE OF GEORGIA

AUGUSTA, GA

AUGUST 1999 – JUNE 2002

BIOLOGY MAJOR/SCIENCE STUDIES, FORT VALLEY STATE UNIVERSITY

FORT VALLEY, GA

REFERENCES AVAILABLE UPON REQUEST

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